Photoshop 22.3.1 can't find GPU whan external monitor connected

New Here ,
Apr 28, 2021 Apr 28, 2021

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Hi
I'm a graphic design student and I work with PC that I sometimes connect an external monitor to (LG-W2486L) but every time the external monitor is connected, Photoshop lose conection with GPU and every time I need to reinstell the progrem.

I'v check the resolution of bouth monitors (PC's and external) and the deta are same.

 

Is there a way to solve this problem? or shuold I buy new monitor?

 

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Performance, Problem or error, Windows

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Adobe Community Professional ,
May 11, 2021 May 11, 2021

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LATEST

The latest update is having issues recognizing mid-range GPUs. Try installing the previous version of Photoshop and see if the issue persists. Adobe is aware of this issue and is working on a fix. In the meantime, this is the recommended action.

Kevin Stohlmeyer Adobe Community Professional/Adobe Certified Instructor

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