photoshop 22.3.1 completely crashes on startup

New Here ,
May 03, 2021 May 03, 2021

Copy link to clipboard

Copied

No error report

TOPICS
Crash or freeze

Views

296

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
May 03, 2021 May 03, 2021

Copy link to clipboard

Copied

whats happened to it can you describe it brefily, Please.

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Community Professional ,
May 03, 2021 May 03, 2021

Copy link to clipboard

Copied

Hi, what OS are you running Photoshop on? What are the features of your computer?

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
May 03, 2021 May 03, 2021

Copy link to clipboard

Copied

Hi guys I have a problem too, when I start the program, I immediately get this error, please help

AustejaK_0-1620038939019.png

 

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Community Professional ,
May 03, 2021 May 03, 2021

Copy link to clipboard

Copied

Hi, try resetting Photoshop preferences. I am attaching the steps to take: 

  1. Quit Photoshop.
  2. Hold down the following keyboard shortcut and launch Photoshop: macOS: command + option + shift Windows: ctrl + alt + shift
  3. Open Photoshop.
  4. Click Yes in the dialog that asks "Delete the Adobe Photoshop Settings file?"

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
May 03, 2021 May 03, 2021

Copy link to clipboard

Copied

did not work. I as well tried probably all possible options to fix it, reinstall, reboot my pc, re instaled creative cloud, repaired it, still the same issue.

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Community Professional ,
May 04, 2021 May 04, 2021

Copy link to clipboard

Copied

LATEST

Have you tried uninstalling the software with the Creative Cloud Cleaner tool?

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines