Photoshop 22.3.1 crashes during startup

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May 11, 2021 May 11, 2021

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PS 22.3.1 crashes for me at startrup, I tried disabling all fonts via CC, no luck, what gives?

 

[2021-05-11_10-43-21][24248][Warn] [general] Host should provide base paths for persistent and temporary storage for 1P plugins in uxp initialization!
[2021-05-11_10-43-21][24248][Default] [general] UXP DevTools: Sending Notification that UXP is Dev Ready
[2021-05-11_10-43-21][24248][Info] [general] Plugin com.adobe.ccx.timeline : [v4] Using Default Value for Icon species
[2021-05-11_10-43-21][24248][Info] [general] Plugin com.adobe.ccx.timeline : [v4] Using Default Value for Icon species
[2021-05-11_10-43-21][24248][Info] [general] Plugin com.adobe.pluginspanel : [v4] Using Default Value for Icon species
[2021-05-11_10-43-21][24248][Info] [general] Plugin com.adobe.pluginspanel : [v4] Using Default Value for Icon species
[2021-05-11_10-43-23][17212][Warn] [console] SAM JS Bindings Error
The host app must meet the following requirements to be compatible with the SAM JS bindings:
1. The host app must be built with SAMv2's C++ library.
2. The host app must provide the ACPLModel global object via SEAL
Visit https://git.corp.adobe.com/torq/acpl-model/blob/main/README.md for more info
[2021-05-11_10-43-23][17212][Default] [console] 1081 PERF - Start Screen Init start
[2021-05-11_10-43-23][17212][Default] [console] CCX Start v4.2.0.21
[2021-05-11_10-43-23][17212][Default] [console] 1082 PERF - Sophia Init start
[2021-05-11_10-43-23][17212][Default] [console] 1086 PERF - Ututs Init start
[2021-05-11_10-43-23][17212][Default] [console] 1086 PERF - IMS Init start
[2021-05-11_10-43-23][17212][Default] [console] log perf event: time: 1088 message: Fetching NGL Profile. Awaiting Response.
[2021-05-11_10-43-23][17212][Default] [console] 1088 PERF - Fetching NGL Profile. Awaiting Response.
[2021-05-11_10-43-23][17212][Default] [console] 1090 PERF - Locale Init start
[2021-05-11_10-43-23][17212][Default] [console] 1105 PERF - MainStore Init start
[2021-05-11_10-43-23][17212][Default] [console] self.launchCount 9
[2021-05-11_10-43-23][17212][Default] [console] 1150 PERF - Platform init start
[2021-05-11_10-43-23][17212][Default] [console] 1151 PERF - Photoshop Init start
[2021-05-11_10-43-23][17212][Default] [console] 1151 PERF - Shared Settings Init start
[2021-05-11_10-43-23][17212][Default] [console] Received NGL profile {
"AppProfile": {},
"LegacyProfile": {
"licenseId": "F1139BB852849E8AE8EA",
"licenseType": 3,
"licenseVersion": "1.0",
"effectiveEndTimestamp": 1648796399000,
"graceTime": 8553600000,
"licensedFeatures": [
"AMT_SUBSCRIPTION_6.0",
"Bridge_Base_4.0",
"Bridge_Base_5.0",
"Bridge_Base_6.0",
"Bridge_CameraRaw_4.0",
"Bridge_CameraRaw_5.0",
"Bridge_CameraRaw_6.0",
"Bridge_MiniBridge_1.0",
"Bridge_MiniBridge_2.0",
"Bridge_MiniBridge_3.0",
"Euclid_Base_1.0",
"MobileCenter_Base_3.0",
"Photoshop_14.0",
"Photoshop_Base_12.0",
"Photoshop_Base_13.0",
"Photoshop_Base_14.0",
"Photoshop_Premium_12.0",
"Photoshop_Premium_13.0",
"Photoshop_Premium_14.0"
]
},
"AdditionalLegacyProfiles": {},
"RelationshipProfile": [
{
"profileGenerationTimestamp": 1620657977953,
"licenseId": "F1139BB852849E8AE8EA",
"licenseExpiryTimestamp": 1657349999000,
"appEntitlementStatus": "SUBSCRIPTION",
"activationType": "NAMED_USER",
"billingStatus": "NORMAL",
"usedForLegacyProfile": true,
"licenseExpiryWarningControl": {
"warningStartTimestamp": 1656745199000,
"warningInterval": 0
}
}
],
"UserProfile": {
"accountType": "type1",
"countryCode": "PL",
"userId": "0073F9EF56FE23477F000101@AdobeID"
}
}
[2021-05-11_10-43-23][17212][Default] [console] log perf event: time: 1154 message: Received NGL Profile.
[2021-05-11_10-43-23][17212][Default] [console] 1154 PERF - Received NGL Profile.
[2021-05-11_10-43-23][17212][Default] [console] log perf event: time: 1162 message: Fetching Home data
[2021-05-11_10-43-23][17212][Default] [console] 1162 PERF - Fetching Home data
[2021-05-11_10-43-23][17212][Default] [console] Calling CCX Process for Home data.
[2021-05-11_10-43-23][17212][Default] [console] log perf event: time: 1164 message: Fetching Utut data
[2021-05-11_10-43-23][17212][Default] [console] 1164 PERF - Fetching Utut data
[2021-05-11_10-43-23][17212][Default] [console] Calling CCX Process for Utut data.
[2021-05-11_10-43-23][17212][Default] [console] Making Settings Request
[2021-05-11_10-43-23][17212][Default] [console] log perf event: time: 17 message: Shared Settings Init
[2021-05-11_10-43-23][17212][Default] [console] 1168 PERF - Shared Settings Init done: 17
[2021-05-11_10-43-27][17212][Default] [console] log perf event: time: 4667 message: Updated access token
[2021-05-11_10-43-27][17212][Default] [console] 4667 PERF - Updated access token
[2021-05-11_10-43-27][17212][Default] [console] log perf event: time: 3582 message: IMS Init
[2021-05-11_10-43-27][17212][Default] [console] 4668 PERF - IMS Init done: 3582
[2021-05-11_10-43-27][17212][Default] [console] Recieved Settings Get Response
[2021-05-11_10-43-27][17212][Default] [console] Making Settings Request
[2021-05-11_10-43-27][17212][Default] [console] log perf event: time: 4704 message: Received Home CCXP response
[2021-05-11_10-43-27][17212][Default] [console] 4704 PERF - Received Home CCXP response
[2021-05-11_10-43-27][17212][Default] [console] Making Settings Request
[2021-05-11_10-43-27][17212][Default] [console] log perf event: time: 4706 message: Received Utut CCXP response
[2021-05-11_10-43-27][17212][Default] [console] 4706 PERF - Received Utut CCXP response
[2021-05-11_10-43-27][17212][Default] [console] log perf event: time: 3675 message: Locale Init
[2021-05-11_10-43-27][17212][Default] [console] 4765 PERF - Locale Init done: 3675
[2021-05-11_10-43-27][17212][Default] [console] Recieved Settings Get Response
[2021-05-11_10-43-27][17212][Default] [console] Recieved Settings Get Response
[2021-05-11_10-43-27][17212][Default] [console] log perf event: time: 4783 message: Loaded JSON Data: Home
[2021-05-11_10-43-27][17212][Default] [console] 4783 PERF - Loaded JSON Data: Home
[2021-05-11_10-43-27][17212][Default] [console] log perf event: time: 4784 message: Parsed JSON file for Home
[2021-05-11_10-43-27][17212][Default] [console] 4784 PERF - Parsed JSON file for Home
[2021-05-11_10-43-27][17212][Default] [console] Received fresh data from CCXProcess for Home with path C:\Users\User\AppData\Roaming\Adobe\CCX Welcome\data\PHXS-22.3.1-pl_PL-6340cf32-6c9b-47dd-be8d-791d18eef02f.json
[2021-05-11_10-43-27][17212][Default] [console] log perf event: time: 4785 message: Finished parsing CCXP data for Home
[2021-05-11_10-43-27][17212][Default] [console] 4785 PERF - Finished parsing CCXP data for Home
[2021-05-11_10-43-27][17212][Default] [console] Setting data to the cache for Home
[2021-05-11_10-43-27][17212][Default] [console] log perf event: time: 4790 message: Loaded JSON Data: Utut
[2021-05-11_10-43-27][17212][Default] [console] 4790 PERF - Loaded JSON Data: Utut
[2021-05-11_10-43-27][17212][Default] [console] log perf event: time: 4791 message: Parsed JSON file for Utut
[2021-05-11_10-43-27][17212][Default] [console] 4791 PERF - Parsed JSON file for Utut
[2021-05-11_10-43-27][17212][Default] [console] Received fresh data from CCXProcess for Utut with path C:\Users\User\AppData\Roaming\Adobe\CCX Welcome\learn\PHXS-22.3.1-pl_PL-5b8dde47-9826-44c7-848a-d4404c0b50f5.json
[2021-05-11_10-43-27][17212][Default] [console] log perf event: time: 4791 message: Finished parsing CCXP data for Utut
[2021-05-11_10-43-27][17212][Default] [console] 4791 PERF - Finished parsing CCXP data for Utut
[2021-05-11_10-43-27][17212][Default] [console] Setting data to the cache for Utut
[2021-05-11_10-43-27][17212][Default] [console] User has 15 web tutorials
[2021-05-11_10-43-27][17212][Default] [console] log perf event: time: 3709 message: Ututs Init
[2021-05-11_10-43-27][17212][Default] [console] 4795 PERF - Ututs Init done: 3709
[2021-05-11_10-43-27][17212][Default] [console] log perf event: time: 3721 message: Sophia Init
[2021-05-11_10-43-27][17212][Default] [console] 4803 PERF - Sophia Init done: 3721
[2021-05-11_10-43-32][17212][Default] [console] log perf event: time: 9475 message: UI Ready
[2021-05-11_10-43-32][17212][Default] [console] 9475 PERF - UI Ready
[2021-05-11_10-43-32][17212][Warn] [console] [CDO] @ccx/ccx-cdo/Stylesheets.ts | @ccx/ccx-cdo/theme/Core.css |
@ccx/ccx-cdo/theme/CCXHomeScreen/Themes.css will soon be deprecated.
[2021-05-11_10-43-32][17212][Default] [console] 9959 PERF - Launch CCXProcess start
[2021-05-11_10-43-32][17212][Default] [console] log perf event: time: 8810 message: Platform init
[2021-05-11_10-43-32][17212][Default] [console] 9960 PERF - Platform init done: 8810
[2021-05-11_10-43-32][17212][Default] [console] log perf event: time: 216 message: Launch CCXProcess
[2021-05-11_10-43-32][17212][Default] [console] 10175 PERF - Launch CCXProcess done: 216

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Crash or freeze, Windows

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Adobe Community Professional ,
May 11, 2021 May 11, 2021

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Try resetting your preferences: https://helpx.adobe.com/photoshop/using/preferences.html

ABAMBO | Hard- and Software Engineer | Photographer

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