Photoshop 22.3.1 freezes on launch

New Here ,
Apr 13, 2021 Apr 13, 2021

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Nach dem Update auf die neueste PS-Version (Desktop) friert die Anwendung ein und läßt sich nicht mehr bedienen. Sie kann nur über den Task-Manager geschlossen werden. 

 

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Crash or freeze

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Adobe Employee ,
Apr 13, 2021 Apr 13, 2021

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Hi,

 

We're sorry about the trouble with Photoshop 22.3.1. Please ensure you have all available Windows updates installed on the computer.

 

You can try uninstalling Photoshop using the Creative Cloud cleaner tool & then re-install it through the Creative Cloud desktop app to check if that helps.

You can check out the steps to use the Creative Cloud cleaner tool here: https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

 

Let us know how it goes!

Regards,

Nikunj

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