Photoshop 22.3.1 freezes when using the Crop Tool

New Here ,
Apr 28, 2021 Apr 28, 2021

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As per title, app freezes when trying to use crop tool. Looking through the forum, it appears that it is a well known fault but the advice given to others doesn't work for me, ie "turn on graphics card". Whether it's turned on or off, the app still crash's, anymore advice I can try? Thanks in advance.

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Crash or freeze, Problem or error

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Adobe Community Professional ,
Apr 28, 2021 Apr 28, 2021

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»Whether it's turned on or off«

Just to make sure: You did restart Photoshop each time after changing the setting? 

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New Here ,
Apr 29, 2021 Apr 29, 2021

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restarted PS, restarted PC, all to no avail.

 

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New Here ,
Apr 29, 2021 Apr 29, 2021

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Same issue, frustrating to have to make changes to settings; restart; install legacy tools; run back here for answers, etc. versus getting work done. Just test before these constant updates. 

 

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Adobe Community Professional ,
Apr 29, 2021 Apr 29, 2021

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»Just test before these constant updates.«

Who do you think you are talking to? 

This is a user Forum. 

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