Photoshop 22.3.1 Graphic Processor Settings Not Working

Advisor ,
May 07, 2021 May 07, 2021

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Hello Everyone.

I have the latest version of the Graphic Card: NVIDIA GeForce RTX 2070 SUPER.  Inside Preferences-Performance Use Graphic Processor Is Dimmed-Out. Here is the Screen-Shot.

Thanks

Graphic.jpg

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How to, Performance

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Adobe Community Professional ,
May 07, 2021 May 07, 2021

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There's a lot of reports of the v22.3.1 update not recognizing video cards. Try rolling back to 22.3

https://helpx.adobe.com/download-install/using/install-previous-version.html

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Advisor ,
May 08, 2021 May 08, 2021

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Dear gener7.

I did roll back to version 22.3, and now I see the Use Graphic Processor, Thanks A lot. I was told the reason I can not see the Neural Filters is because of this Issue. But still, I can not open the Neural Filters. I try clicking, and Dragging the slider, nothing happens. Here is the Screen-shot

Thank you very much.

Filter.jpg

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Adobe Community Professional ,
May 08, 2021 May 08, 2021

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Sorry I'm late. I'm able to slide that switch on and move the sliders for that filter.

Screen Shot 2021-05-08 at 10.41.07 PM.png

I am using a really old Intel HD4300 integrated laptop gpu with these settings:

Screen Shot 2021-05-08 at 11.01.22 PM.png

You can try and make your image a Smart Object or do some GPU troubleshooting.

I'd start with rebooting your PC and resetting Prefs:

reset prefs 2020.png

 

If that fails, see if this helps:

https://helpx.adobe.com/photoshop/kb/troubleshoot-gpu-graphics-card.html

 

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Advisor ,
May 15, 2021 May 15, 2021

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I am still having proplem. I have done all these steps

Thanks.

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Adobe Community Professional ,
May 15, 2021 May 15, 2021

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Have you updated to 22.4 yet? Most of the the GPU bugs have been addressed.

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Adobe Community Professional ,
May 15, 2021 May 15, 2021

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If that fails, and you can't get a new PC yet, try this:

Exit Photoshop.

Create a text file: name it PSUserConfig.txt

 

Then copy/paste these lines:

# Force GPU On


GPUForce 1

Save your changes and place PSUserConfig.txt in this folder:

Windows: [InstallationDrive]:\Users \ [UserName]\ AppData\ Roaming\ Adobe\ [Photoshop_version]\[Photoshop_version]Settings\

 

It will force the GPU but in newer editions of Photoshop, no garantees.

 

/Instructions courtesy of davescm/

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Advisor ,
May 18, 2021 May 18, 2021

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Dear gener7

 

First of all, Thank you very much for your help. I appreciate It very much. I have the Latest version 24.4, still the same Issue

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Adobe Community Professional ,
May 19, 2021 May 19, 2021

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LATEST

Is the RTX2070 Super different to the RTX2070 ?  I have the later and it is working OK

image.png

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