Photoshop 22.3 Lag macBook PRO 16 Catalina

New Here ,
Apr 03, 2021 Apr 03, 2021

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Photoshop was woking smoothly and perfectly fine until I updated to PS 22.3. Now it's lagging really badly when zooming in and panning. It is making my workflow unbearable to work with PS. I have been forced to switch to Affinity Photo (not my preference) while you guys fix whatever you broke. 

 

I have Macbook  PRO 16 macOS Catalina (10.15.7)

Processor 2.4 GHz 8-Core Intel Core i9

Memory 64 GB 2667 MHz DDR4

Graphics AMD Radeon Pro 5500M 8 GB / Intel UHD Graphics 630 1536 MB

 

TOPICS
Mac, Performance

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Adobe Employee ,
Apr 04, 2021 Apr 04, 2021

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Hi there,

Sorry that Photoshop 22.3 is freezing while using the Zoom tool on your MacBook Pro.

 

Would you mind deselecting the option "Use Graphics Processor" located in Photoshop's Preferences > Performance menu, then relaunch Photoshop and let us know if it helps?

 

We have seen multiple reports of the Zooming & Panning freezing the app and his has been logged as a bug. Our product team is working on a fix for it. In the meantime, you may roll back to a previous version of Photoshop as a workaround: https://helpx.adobe.com/download-install/using/install-previous-version.html

Regards,
Akash

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New Here ,
Apr 04, 2021 Apr 04, 2021

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Deselecting the option "Use Graphics Processor" makes it lag even more. Will follow instructions to roll back. Looking forward to a fix.

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