Photoshop 22.4.1 hangs when using the crop tool

Community Beginner ,
May 24, 2021 May 24, 2021

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Using Adobe Photoshop Version: 22.4.1 20210518.r.211 7b18b4f x64

Although I have an NVIDIA GPU, Photoshop reports:

GPUName: Microsoft Basic render Driver

GPUVendor: Unknown

 

So, how Can I get the crop tool to not freeze Photoshop?

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Crash or freeze

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correct answers 1 Correct Answer

Community Beginner , May 24, 2021 May 24, 2021
Problem solved. I've re-installed the latest NVIDIA drivers.

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Adobe Community Professional ,
May 24, 2021 May 24, 2021

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What specific NVIDIA graphics card? How much VRAM?

Kevin Stohlmeyer Adobe Community Professional/Adobe Certified Instructor

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Community Beginner ,
May 24, 2021 May 24, 2021

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Problem solved. I've re-installed the latest NVIDIA drivers.

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New Here ,
May 27, 2021 May 27, 2021

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hello! can i ask where to downliad these NVIDIA drivers? i have the similar problem 😞 

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Community Beginner ,
May 27, 2021 May 27, 2021

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New Here ,
May 27, 2021 May 27, 2021

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thank you!

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New Here ,
May 27, 2021 May 27, 2021

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I am having the same problem.  I have no idea what the appropriate driver is that I should be looking to download.  How do I determine/know that?  I am new to all of this and still learning.

 

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Adobe Community Professional ,
May 27, 2021 May 27, 2021

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What graphics card is installed on your computer?

Kevin Stohlmeyer Adobe Community Professional/Adobe Certified Instructor

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