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Gostaria que alguém pudesse a me ajudar com esse problema de disco. Meu computador é novo, possui muita memória (32GB de RAM), vocês podem até visualizar melhor no print. O que acontece? Esse computador possui ótimas especificações e eu achei que não teria mais problema com isso. Alguém poderia me explicar por gentileza?
Eu já deixei configurado o disco E como principal no Photoshop. Não sei mais o que tenho que fazer.
Photoshop 22.4.2
AMD Ryzen 75800x 8-Core Processor
64 bits (x64)
32GB RAM
Error Message:
could not open the file because of a disk error
I was trying to open an archive, just it.
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Hi there,
Sorry to hear that you're getting a Scratch Disk error in Photoshop version 22.4.2.
On rare occasions when Photoshop or the system crashes, Photoshop’s preference file can get corrupted and this can affect Photoshop’s handling of scratch disks. Resetting Photoshop’s preferences and then reconfiguring the scratch disk preferences may help resolve 'scratch disk full' errors.
To learn more, see Reset preferences in Photoshop.
If that does not help, would you mind checking the troubleshooting steps mentioned in this article https://helpx.adobe.com/photoshop/using/scratch-disks-preferences.html#Troubleshootscratchdiskfuller... and let us know if that helps?
Thanks,
Akash