Photoshop 22.4 Not Loading on Windows 10

New Here ,
May 19, 2021 May 19, 2021

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PS V22.4 not loading. I click open and it opens the little window with the two flamingos and says initializing, then closes. Also, I do not get a desktop icon as I do with lightroom.

 

Running: Intel i7 6700k cpu, 16gb RAM, and nvidia GTX 1660Ti on Windows 10

 

 

{Thread title edited by moderator}

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Crash or freeze, Problem or error, Windows

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correct answers 1 Correct Answer

Adobe Employee , May 20, 2021 May 20, 2021
Hi, We're sorry about the trouble with Photoshop 22.4. Please update Photoshop to version 22.4.1 & let us know if the issue persists. Also, please ensure you have all available Windows updates installed on the computer along with the latest drivers for the Nvidia GTX 1660 ti from Nvidia's website. You can also try to reset the preferences of Photoshop using the steps mentioned here: https://adobe.ly/2Qzc0K3 Please backup your settings prior to resetting the preferences. You can check: https://adobe.ly/2vNz6FG...

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Adobe Employee ,
May 20, 2021 May 20, 2021

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Hi,

 

We're sorry about the trouble with Photoshop 22.4. Please update Photoshop to version 22.4.1 & let us know if the issue persists. Also, please ensure you have all available Windows updates installed on the computer along with the latest drivers for the Nvidia GTX 1660 ti from Nvidia's website.

 

You can also try to reset the preferences of Photoshop using the steps mentioned here: https://adobe.ly/2Qzc0K3

Please backup your settings prior to resetting the preferences. You can check: https://adobe.ly/2vNz6FG

 

Regards,

Nikunj

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New Here ,
May 20, 2021 May 20, 2021

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After update, it now starts.

Thanks

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Adobe Employee ,
May 25, 2021 May 25, 2021

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Awesome, thanks for the update.

 

Thanks,

Mohit

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