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Photoshop & Illustrator Touchscreen/Stylus Issues...

New Here ,
Nov 30, 2020 Nov 30, 2020

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Hi. I'm trying to use the paintbrush with my stylus and/or finger, but everytime I select the paintbrush tool and attempt to draw in either application, I get this message:Screenshot 2020-11-30 212801.png

I just got a new laptop (Dell XPS 15 2-in-1 9575) and just purchased this stylus on Amazon, but didn't have any previous issues with my finger in either application on my last laptop. 

 

Has anyone dealt with this issue and/or knows how to fix it? Thanks!

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Adobe
Community Expert ,
Nov 30, 2020 Nov 30, 2020

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Photoshop Bush support Mice a pressure sensitive pens devices. Photoshop Touch support is for touch gestures. I do not know anything about AI.

JJMack

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