Photoshop and Indesign freezes when I try to quit

New Here ,
Nov 21, 2020

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Recently my Photoshop and Indesign have been freezing (rainbow beach ball appears) whenever I try to quit. It just stops and the beach ball appears, and the program stops responding. But it only happens if they have been left open for awhile, or I have made many adjustments. When I open a file, do a simple edit, and close PS, it does close properly.

 

Any idea what may be causing this? I even used Adobe CC Cleaner to uninstall and reinstall CC, but it is still happening. 

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Crash or freeze

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Photoshop and Indesign freezes when I try to quit

New Here ,
Nov 21, 2020

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Recently my Photoshop and Indesign have been freezing (rainbow beach ball appears) whenever I try to quit. It just stops and the beach ball appears, and the program stops responding. But it only happens if they have been left open for awhile, or I have made many adjustments. When I open a file, do a simple edit, and close PS, it does close properly.

 

Any idea what may be causing this? I even used Adobe CC Cleaner to uninstall and reinstall CC, but it is still happening. 

TOPICS
Crash or freeze

Views

29

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Translate

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Report

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Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Nov 21, 2020 0
Adobe Community Professional ,
Nov 21, 2020

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Which versions of InDesign and Photoshop and OS?

How much RAM and spare disk capacity do you have?

Have you tried resetting the InDesign and Photoshop preferences? 

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Nov 21, 2020 0