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Photoshop app version issue

New Here ,
Sep 11, 2020

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Hi team,

 

In September 09 I created a new psd-file with the recent changes, but today I am not able to open it in Photoshop app. The error says that there is a Photoshop version compability issue. Please help to solve the issue - I don't want to wast the almostly complete project that I did 2 days ago.

Please check attached screenshots. Thanks.

 

Regards,

Ekaterina

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Photoshop app version issue

New Here ,
Sep 11, 2020

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Hi team,

 

In September 09 I created a new psd-file with the recent changes, but today I am not able to open it in Photoshop app. The error says that there is a Photoshop version compability issue. Please help to solve the issue - I don't want to wast the almostly complete project that I did 2 days ago.

Please check attached screenshots. Thanks.

 

Regards,

Ekaterina

TOPICS
Bug, Problem or error

Views

52

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Sep 11, 2020 0
New Here ,
Sep 11, 2020

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in continues of the same issue - I have just opened the required file, but it is corrupted. PFB the mockup from the app. 

photography.JPG

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Sep 11, 2020 0
Adobe Community Professional ,
Sep 11, 2020

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Hi Ekatrina,

 

It looks like the file is corrupted. Do you want to upload it here and I could try to open it on my machine?

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Sep 11, 2020 0
New Here ,
Sep 11, 2020

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I've just rebooted my PC and it looks that everything is fine now 😃 Thanks!

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Sep 11, 2020 0
Adobe Community Professional ,
Sep 11, 2020

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I'm glad it's working now for you 🙂

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Sep 11, 2020 0