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Photoshop Becomes Unresponsive Until Selecting Another Open Window

New Here ,
Nov 15, 2016

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Hello all!

I am having a Photoshop CC 2017 unresponsiveness issue. While painting or using pretty much any brush tool PS will eventually lag out and will not register brush strokes and become unresponsive. The cursor still moves as normal but, nothing else will function until I choose another open window or program. When I go back to into Photoshop everything returns to normal and works like a charm.

I am using Windows 10, and a Intuos 3 tablet if that helps at all.

Has anyone else experienced this lagging/unresponsiveness issue?

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Photoshop Becomes Unresponsive Until Selecting Another Open Window

New Here ,
Nov 15, 2016

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Hello all!

I am having a Photoshop CC 2017 unresponsiveness issue. While painting or using pretty much any brush tool PS will eventually lag out and will not register brush strokes and become unresponsive. The cursor still moves as normal but, nothing else will function until I choose another open window or program. When I go back to into Photoshop everything returns to normal and works like a charm.

I am using Windows 10, and a Intuos 3 tablet if that helps at all.

Has anyone else experienced this lagging/unresponsiveness issue?

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Nov 15, 2016 0
Adobe Employee ,
Nov 15, 2016

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Hi jgilbreath,

Could you try unplugging your Intuos Tablet and use the mouse instead and let us know about the outcome?

Regards,

Sahil

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Nov 15, 2016 0
Participant ,
Jun 28, 2017

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I found this old question and I've been experiencing the same thing. I can make selections without freeze or lag using a mouse but using the tablet and stylus, I usually have to wait a long time and/or switch between open applications to get select functionality back.

Running Win 10, Wacom driver 6.3.18-3, Adobe Photoshop Version: 2017.1.1 20170425.r.252 2017/04/25:23:00:00 CL 1113967  x64

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Jun 28, 2017 0
Community Beginner ,
Jun 28, 2017

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BJN3, what tablet are you using I'm using a Wacom Intuos 3?

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Jun 28, 2017 0
Participant ,
Jun 28, 2017

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Intuos 5 Touch (with touch disabled)

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Jun 28, 2017 0
Community Beginner ,
Jun 28, 2017

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Thanks for letting me know, at least I can rule out my ancient Intuos 3 being the faulty component here. Thanks again!

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Jun 28, 2017 0
Participant ,
Jun 28, 2017

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I just fixed (or perhaps just improved) selection with the Wacom stylus, but I got impatient and did two things before testing. First, I uninstalled the Lazy Nezumi application that launches when it sees Photoshop and can "hook" into an active Photoshop image window to provide enhanced tool control. I usually just shut down Lazy Nezumi, but I decided to try uninstalling it. Unfortunately, I also uninstalled Photoshop CC along with preferences, rebooted and then reinstalled it. The same image that would cause select tool freeze with the tablet works normally now. I still have a ghost Photoshop extension for Extensis (presumably Font Suitcase) even after the reinstall.

Now to reconfigure my preferences.

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Jun 28, 2017 0
Engaged ,
May 15, 2018

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I too have noticed that shortcuts and tool selections sometimes stop working, quitting and restarting is the only thing that works to fix it.

I'm not using a tablet of any kind. Has anyone else seen this?

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May 15, 2018 0
Community Beginner ,
Jun 28, 2017

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I have tried a myriad of combinations, all of which include and exclude the Wacom tablet being plugged in. It seems like the problem is not entirely depended on the Wacom tablet. The one variable that I did narrow down was the larger the photoshop file (resolution, image size, additional artboards) they issues reared its ugly head more and more often.

The times that the issue was least apparent is when I had a smaller canvas size, a single artboard, few layers. It still happened, but not as often.

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Jun 28, 2017 0
New Here ,
Oct 05, 2020

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bump, same problem. It happens so often, usually after every few brush strokes it will freeze until i open a new window.

 

 

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Oct 05, 2020 0
New Here ,
Oct 05, 2020

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i dont know why i pay for photoshop every month when stuff like this happens. 

 

[reply edited by moderator

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Oct 05, 2020 0