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Photoshop blank screen issue

New Here ,
Feb 27, 2020 Feb 27, 2020

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Since I recently updated photoshop I can't see anything other than a blank screen. I created a new document and tried to add text and it doesn't show. It is showing there is something there on the pathways but I can't actually see it on the document. Can't insert and see an image either. Everything I open is just a white document. Help!

 

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Adobe
Adobe Employee ,
Feb 27, 2020 Feb 27, 2020

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Hi there,

 

Sorry to hear about the blank screen issue with Photoshop, could you please try the steps mentioned here and let us know if it helps? https://helpx.adobe.com/photoshop/kb/troubleshoot-home-screen-issues.html

 

Regards,
Sahil

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Participant ,
Mar 22, 2020 Mar 22, 2020

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I'm experiencing this on several computers.  The fix works when taking the UXPLogs file out. But can't adobe repair this bug in the latest release?   As a Photoshop instructor, having a whole class find the hidden library file, and explain that, looks bad on Adobe. Subscribers shouldn't have to go through these types of repairs.  

 

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