Photoshop can't detect my AMD GPU on Windows

Community Beginner ,
Jan 25, 2021 Jan 25, 2021

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Photoshop and all other Adobe programs that can utilize my AMD GPU suddenly won't detect it at all, it used to work fine, but one day this happened.

My GPU driver is also up-to-date.

 

I tried all the usual troubleshooting but no success, so any ideas on how I can fix this?

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Bug, Crash or freeze, How to, Performance, Problem or error, Windows

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correct answers 1 Correct Answer

Community Beginner , Feb 26, 2021 Feb 26, 2021
Sorry for the late reply. Found out that the issue was caused by a program I used to edit the GPU driver DLLs.

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Adobe Employee ,
Jan 25, 2021 Jan 25, 2021

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Hi,

 

We're sorry about the trouble with Photoshop. Would you mind telling us which version of Photoshop are you using? Which graphics card do you have on the computer?

Please ensure you have all available Windows updates installed on the computer & try re-installing the GPU drivers to check if that helps.

 

You can also try the steps suggested here: https://helpx.adobe.com/photoshop/kb/troubleshoot-gpu-graphics-card.html

 

Please let us know if it helps!

Regards,

Nikunj

 

 

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Community Beginner ,
Feb 26, 2021 Feb 26, 2021

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Sorry for the late reply.

 

Found out that the issue was caused by a program I used to edit the GPU driver DLLs.

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Adobe Community Professional ,
Jan 25, 2021 Jan 25, 2021

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Hi latest version of Photoshop not supports older vga cards this may be also reason....regards

Ali Sajjad

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Community Beginner ,
Feb 26, 2021 Feb 26, 2021

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I never said anything about using an old GPU.

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Community Beginner ,
Feb 09, 2021 Feb 09, 2021

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For me its working again with the latest update!

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