Photoshop can't show after clicking Save As on iMac

New Here ,
Dec 07, 2020

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I using iMac2019 and not long ago I getting problem that software can not show about detail  after click Save as... once I try to uninstalled and then install Adobe photoshop (and Ilustrator have this problem too). So It doesn't work. I dont know how to fix them. My work so important but now I can not save my work file. Can anyone help me to solve this problem I'll so much thankful. 

 

 

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Photoshop can't show after clicking Save As on iMac

New Here ,
Dec 07, 2020

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I using iMac2019 and not long ago I getting problem that software can not show about detail  after click Save as... once I try to uninstalled and then install Adobe photoshop (and Ilustrator have this problem too). So It doesn't work. I dont know how to fix them. My work so important but now I can not save my work file. Can anyone help me to solve this problem I'll so much thankful. 

 

 

{Thread title edited by moderator}

TOPICS
How to, Mac, Problem or error

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33

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Dec 07, 2020 0
nikunj.m LATEST
Adobe Employee ,
Dec 08, 2020

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Hi,

 

We're sorry about the trouble with Photoshop. Would you mind sharing the exact version of Photoshop you're using along with the macOS version you're running on the computer? Are you not getting the Save As dialog box at all after clicking the menu option?

 

If you're working on macOS Catalina or macOS BigSur, please go to the System Preferences for your Mac, then Security and Privacy, then select the Privacy tab. Then select Accessibility from the list to the left and check if you see Photoshop added to the list with a check mark in front of it. If Photoshop is not a part of the list, please add it by unlocking the window first using the lock at the bottom left, then clicking the + icon and navigating to the Applications folder. Also, grant permissions to Photoshop under Full disk access located in the same list as Accessibility. Once done, restart the Mac and check if it helps.

 

Let us know how it goes!

Regards,

Nikunj

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