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Photoshop CC 14.1.2 Update

Explorer ,
Oct 20, 2013 Oct 20, 2013

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How can I update to Photoshop 14.1.2 on Mac? I've checked my CC panel, in the Photoshop via Updates drop-down menu, deleting the cache and suggested files from the articles on other forums, ending up reinstalling the entire suite, but still no success. Stuck with 14.0. Do you offer an offline installer that I can download instead?

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replies 110 Replies 110
New Here ,
Jan 29, 2014 Jan 29, 2014

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For anyone else who stumbles on this thread, here's the fix for enterprise users only:

Ensure following file is not present on your system:

Mac OS

<Startup Disk>/Library/Application Support/Adobe/AAMUpdaterInventory/1.0/AdobeUpdaterAdminPrefs.dat

Windows XP and Higher

C:\Program files\common files\adobe\AAMUpdaterInventory\1.0\AdobeUpdaterAdminPrefs.dat

Windows XP and higher (64-bit)

C:\Program files(x86)\common files\adobe\AAMUpdaterInventory\1.0\AdobeUpdaterAdminPrefs.dat

Secondly, verify no file exists in this folder:

Mac OS

<Startup Disk>/Library/Application Support/Adobe/AAMUpdater/1.0/

Windows 7 and higher

C:\Program Data/Adobe/AAMUpdater/1.0/

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Community Beginner ,
Jan 29, 2014 Jan 29, 2014

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Thanks

but i don have file that file and I delete the other folder.

Problem is still the same, any other suggestion?

Luca

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New Here ,
Jan 29, 2014 Jan 29, 2014

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You aren't supposed to delete folders, and this works for enterprise users only.

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Community Beginner ,
Jan 29, 2014 Jan 29, 2014

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Ok, thanks. >Cannot apply.

Luca

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New Here ,
Feb 01, 2014 Feb 01, 2014

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Hello, I seem to have the same problem, can you please send me the instructions as well. Thanks,

Paul

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New Here ,
Mar 01, 2014 Mar 01, 2014

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Hi

i have the same problem, running windows 8.1

can you send me the fix as well please?

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Community Beginner ,
Aug 08, 2014 Aug 08, 2014

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I've tried every "solution" on the net that I could find, but still no joy. I'm running a 2014 mac pro with latest system software. Several applications, including PS CC 2014 won;t update. I get that dreaded Error U44M1l210. It;s driving me crazy!! Thanks.

Marc

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Explorer ,
Sep 24, 2014 Sep 24, 2014

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I cannot update to 14.1.2 either. I am stuck at 14.1.0. Thank you for assistance.

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New Here ,
Jun 23, 2014 Jun 23, 2014

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I have the same problem ... Solution please Ashutosh

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New Here ,
Dec 20, 2013 Dec 20, 2013

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I'm with the same problem, i can't update from 14.0.

Which are these files to remove?

Regards.

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Adobe Employee ,
Dec 22, 2013 Dec 22, 2013

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@salvango,

Please check your private messages, I have provided the details of files to be removed which suppress updates.

Regards,

Ashutosh

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New Here ,
Dec 26, 2013 Dec 26, 2013

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The problem persist. The solution doesn't work for me.

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Adobe Employee ,
Jan 01, 2014 Jan 01, 2014

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Salvango,

Please check your private messages and provide me the required information.

Regards,

Ashutosh

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New Here ,
Dec 22, 2013 Dec 22, 2013

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I'm with the same problem, i can't update from 14.0.

Which are these files to remove?

Regards,

cjakash

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Adobe Employee ,
Dec 22, 2013 Dec 22, 2013

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@cjakash,

Please check your private messages, I have provided the details of files to be removed which suppress updates.

Regards,

Ashutosh

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New Here ,
Dec 22, 2013 Dec 22, 2013

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many thanks

Regards,

cjakash

buy google followers

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New Here ,
Dec 23, 2013 Dec 23, 2013

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I'm with the same problem, i can't update from 14.0.

Which are these files to remove?

Thank´s a lot!

Carlos Garchi.

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Adobe Employee ,
Dec 23, 2013 Dec 23, 2013

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@carlos,

Please check your private messages, I have provided the details of files to be removed which suppress updates.

Regards,

Ashutosh

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New Here ,
Dec 24, 2013 Dec 24, 2013

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I'm with the same problem, i can't update from 14.0.

Which are these files to remove?

Thank´s a lot!

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Adobe Employee ,
Jan 01, 2014 Jan 01, 2014

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@zhq0328,

Please check your private messages, I have provided the details of files to be removed which suppress updates.

Regards,

Ashutosh

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New Here ,
Dec 30, 2013 Dec 30, 2013

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i have the same problem! can you help me out

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Adobe Employee ,
Jan 01, 2014 Jan 01, 2014

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@zat88,

Please check your private messages, I have provided the details of files to be removed which suppress updates.

Regards,

Ashutosh

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New Here ,
Jan 02, 2014 Jan 02, 2014

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I am having the sample issue Photoshop CC on MacOSX will not update to 14.1, my version is still at 14.0

I have reinstalled several times but nothing happens.

You provided people with a fix via private message, can you provide the fix to me also?

My machine at work (Apple) updates just fine, the one at home will not. (Only 1 copy of PhotoShop is ever in use on both machines)

Vince

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Adobe Employee ,
Jan 03, 2014 Jan 03, 2014

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Vince,

This issues arises only when Enterprise Admin suppress updates and do not deploy the update package.

Still verify if the said files are present on your system or not.

Regards,

Ashutosh

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New Here ,
Jan 06, 2014 Jan 06, 2014

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May I have the fix too?

Thank you very much

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