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How can I update to Photoshop 14.1.2 on Mac? I've checked my CC panel, in the Photoshop via Updates drop-down menu, deleting the cache and suggested files from the articles on other forums, ending up reinstalling the entire suite, but still no success. Stuck with 14.0. Do you offer an offline installer that I can download instead?
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For anyone else who stumbles on this thread, here's the fix for enterprise users only:
Ensure following file is not present on your system:
Mac OS | <Startup Disk>/Library/Application Support/Adobe/AAMUpdaterInventory/1.0/AdobeUpdaterAdminPrefs.dat |
Windows XP and Higher | C:\Program files\common files\adobe\AAMUpdaterInventory\1.0\AdobeUpdaterAdminPrefs.dat |
Windows XP and higher (64-bit) | C:\Program files(x86)\common files\adobe\AAMUpdaterInventory\1.0\AdobeUpdaterAdminPrefs.dat |
Secondly, verify no file exists in this folder:
Mac OS | <Startup Disk>/Library/Application Support/Adobe/AAMUpdater/1.0/ |
Windows 7 and higher | C:\Program Data/Adobe/AAMUpdater/1.0/ |
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Thanks
but i don have file that file and I delete the other folder.
Problem is still the same, any other suggestion?
Luca
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You aren't supposed to delete folders, and this works for enterprise users only.
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Ok, thanks. >Cannot apply.
Luca
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Hello, I seem to have the same problem, can you please send me the instructions as well. Thanks,
Paul
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Hi
i have the same problem, running windows 8.1
can you send me the fix as well please?
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I've tried every "solution" on the net that I could find, but still no joy. I'm running a 2014 mac pro with latest system software. Several applications, including PS CC 2014 won;t update. I get that dreaded Error U44M1l210. It;s driving me crazy!! Thanks.
Marc
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I cannot update to 14.1.2 either. I am stuck at 14.1.0. Thank you for assistance.
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I have the same problem ... Solution please Ashutosh
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I'm with the same problem, i can't update from 14.0.
Which are these files to remove?
Regards.
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@salvango,
Please check your private messages, I have provided the details of files to be removed which suppress updates.
Regards,
Ashutosh
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The problem persist. The solution doesn't work for me.
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Salvango,
Please check your private messages and provide me the required information.
Regards,
Ashutosh
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I'm with the same problem, i can't update from 14.0.
Which are these files to remove?
Regards,
cjakash
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@cjakash,
Please check your private messages, I have provided the details of files to be removed which suppress updates.
Regards,
Ashutosh
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I'm with the same problem, i can't update from 14.0.
Which are these files to remove?
Thank´s a lot!
Carlos Garchi.
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@carlos,
Please check your private messages, I have provided the details of files to be removed which suppress updates.
Regards,
Ashutosh
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I'm with the same problem, i can't update from 14.0.
Which are these files to remove?
Thank´s a lot!
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Please check your private messages, I have provided the details of files to be removed which suppress updates.
Regards,
Ashutosh
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i have the same problem! can you help me out
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@zat88,
Please check your private messages, I have provided the details of files to be removed which suppress updates.
Regards,
Ashutosh
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I am having the sample issue Photoshop CC on MacOSX will not update to 14.1, my version is still at 14.0
I have reinstalled several times but nothing happens.
You provided people with a fix via private message, can you provide the fix to me also?
My machine at work (Apple) updates just fine, the one at home will not. (Only 1 copy of PhotoShop is ever in use on both machines)
Vince
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Vince,
This issues arises only when Enterprise Admin suppress updates and do not deploy the update package.
Still verify if the said files are present on your system or not.
Regards,
Ashutosh
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May I have the fix too?
Thank you very much