Photoshop CC 14.1.2 Update

[RomanSima]

How can I update to Photoshop 14.1.2 on Mac? I've checked my CC panel, in the Photoshop via Updates drop-down menu, deleting the cache and suggested files from the articles on other forums, ending up reinstalling the entire suite, but still no success. Stuck with 14.0. Do you offer an offline installer that I can download instead?

[Ashutosh.Nigam]

Gualtiero

Please check your private messages, I have provided the details of files to be removed which suppress updates.

Regards,

Ashutosh

[iphoto]

i have the same issue... may i have the fix too?

[Ashutosh.Nigam]

@iphoto

Please check your private messages, I have provided the details of files to be removed which suppress updates.

Regards,

Ashutosh

[pk_ddmc]

Can send me this information aswell?

Thanks in advance

[Ashutosh.Nigam]

@pk ddmc,

Please check your private messages, I have provided the details of files to be removed which suppress updates.

Regards,

Ashutosh

[ErikSwan]

I have this issue as well. Can you please PM me the files to be removed that are supressing updates?

Thank you.

[Ashutosh.Nigam]

@Eriksrocks

Please check your private messages, I have provided the details of files to be removed which suppress updates.

Do ask your admin to either not suppress updates or run update package so that you have the latest Ps on your system.

Regards,

Ashutosh

[adambergman]

Can you please provide instructions.  Having the same issue.

[Ashutosh.Nigam]

@adambergman

Please check your private messages, I have provided the details of files to be removed which suppress updates.

Do ask your admin to either not suppress updates or run update package so that you have the latest Ps on your system.

Regards,

Ashutosh

[ChrisTTT]

I have the problem too. Can you please send me the instructions? Thanks.

[Ashutosh.Nigam]

@ChrisTTT,

Please check your private messages, I have provided the details of files to be removed which suppress updates.

Do ask your admin to either not suppress updates or run update package so that you have the latest Ps on your system.

Regards,

Ashutosh

[ChrisTTT]

Ashutosh, Thank for your private reply. While waiting for it (over a weekend) I had completely removed all Adobe applications and manually cleaned up various remaining folders. When I re-installed Creative Cloud and then Photoshop I got 14.1.2 with Help/Updates no longer greyed out. But I am glad that your reply confirmed that the files I needed to remove were included in those that I did remove and there was nothing else required.

[John Gill Photography]

Same problem here if I could have the file list.

[Ashutosh.Nigam]

@GreenShoot2,

Please check your private messages, I have provided the details of files to be removed which suppress updates.

Do ask your admin to either not suppress updates or run update package so that you have the latest Ps on your system.

Regards,

Ashutosh

[kSimiro]

A bit frustrated with the same error today.

I'm stuck with v14.0 - OS X 10.9.1.:/

[Ashutosh.Nigam]

@pk ddmc,

Please check your private messages, I have provided the details of files to be removed which suppress updates.

Regards,

Ashutosh

[nonloso_]

Can you please provide instructions.  Having the same issue. thx

David.

[Ashutosh.Nigam]

@David,

Please check your private messages, I have provided the details of files to be removed which suppress updates.

Do ask your admin to either not suppress updates or run update package so that you have the latest Ps on your system.

Regards,

Ashutosh

[clara_webber]

May I have the fix too?

Thank you very much

[Ashutosh.Nigam]

@clara webber

Please check your private messages, I have provided the details of files to be removed which suppress updates.

Do ask your admin to either not suppress updates or run update package so that you have the latest Ps on your system.

Regards,

Ashutosh

[RomanSima]

Can you please advise me also which files I have to delete in order for the update to work?

[Max_Cavalli_Cocchi]

I've the same problem, I've installed Photoshop CC 4.1.2 and cannot see updates.

Can you please send me the fix too?
Many thanks.

[usumx]

Hi Ashutosh.Nigam, would it be possible to receive that same information to fix the update issue?

Thanx in advance

usumX

[arminmacx]

Hi

I have the problem but i get this error even if i update adobe application manager to latest version which is v9.0 but still get same error. I already install cc desktop app but i can't even see my update

[Trevor.Dennis]

Just for your information, it is not a good idea waking up such an old and big thread if you are looking for help.  A lot of the forum regulars will have ignored it assuming it was people ranting.  Much better to start a new thread asking a question specific to you.

What operating system are you using?

If Windows, try restarting your computer, and then running the Application Manager in Administrator mode, by right clicking its icon.  Otherwise see if the following link has the answer.  If not, start a new thread stating your operating system, with as full a description of your problem as you can manage.

Troubleshoot Creative Cloud download and install issues