Photoshop CC 19.1.9 not installing

[SAM_ED]

Hi,

I had created a package using Photoshop CC 19.19.1 setup.exe few months ago. It was working properly, But now the source installer is not getting installed & throwing 1603 exit code. The log is attached below :

03/02/20 13:19:58:978 | [INFO] | | ASU | MSIInvoker | MSIInvoker | | | 3804 | Build Version - 1.15.0.46
03/02/20 13:19:58:978 | [INFO] | | ASU | MSIInvoker | MSIInvoker | | | 3804 | Logging Level verbosity Set to 4
03/02/20 13:19:59:063 | [INFO] | | ASU | MSIInvoker | MSIInvoker | | | 3804 | Successfully fetched the optionXML content from MSI database ...
03/02/20 13:19:59:081 | [INFO] | | ASU | MSIInvoker | AAMEEUtilities | | | 3804 | Path to Process :C:\windows\system32\msiexec.exe Process Directory :C:\windows\system32 arguments being passed : /i "C:\Temp\Photoshop 64-bit\Build\Photoshop.msi" /qn
03/02/20 13:20:02:574 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 4932 | Build Version - 1.15.0.46
03/02/20 13:20:02:574 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 4932 | Logging Level verbosity Set to 4
03/02/20 13:20:02:574 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 4932 | Executing immediate custom action for install mode.
03/02/20 13:20:02:575 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 4932 | The CustomActionData string is : mode=install;sourceDir=C:\Temp\Photoshop 64-bit\Build\;installDir=;origDB=C:\Temp\Photoshop 64-bit\Build\Photoshop.msi;installLang=
03/02/20 13:20:02:575 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 4932 | Successfully executed the immediate custom action for install mode .
03/02/20 13:20:11:659 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 7768 | Build Version - 1.15.0.46
03/02/20 13:20:11:659 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 7768 | Logging Level verbosity Set to 4
03/02/20 13:20:11:659 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 7768 | Executing the deferred custom action.
03/02/20 13:20:11:665 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 7768 | Obtained the following as CustomActionData
03/02/20 13:20:11:665 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 7768 | (mode=install;sourceDir=C:\Temp\Photoshop 64-bit\Build\;installDir=;origDB=C:\Temp\Photoshop 64-bit\Build\Photoshop.msi;installLang=)
03/02/20 13:20:11:665 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 7768 | (mode=install;sourceDir=C:\Temp\Photoshop 64-bit\Build\;installDir=;origDB=C:\Temp\Photoshop 64-bit\Build\Photoshop.msi;installLang=)
03/02/20 13:20:11:665 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 7768 | Original database path is : C:\Temp\Photoshop 64-bit\Build\Photoshop.msi
03/02/20 13:20:11:674 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 7768 | OptionXML saved at location :: C:\windows\TEMP\{80E6DDB3-7455-48BA-A88A-08A801D55CDF}\\{DE695E25-6170-404B-8D99-CC800A13BE4E}
03/02/20 13:20:11:698 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 7768 | Build Version - 1.15.0.46
03/02/20 13:20:11:698 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 7768 | Logging Level verbosity Set to 4
03/02/20 13:20:11:698 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 7768 | CustomAction Parameters obtained...
03/02/20 13:20:11:698 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 7768 | optXMLPath :: C:\windows\TEMP\{80E6DDB3-7455-48BA-A88A-08A801D55CDF}\\{DE695E25-6170-404B-8D99-CC800A13BE4E}
03/02/20 13:20:11:698 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 7768 | setupBasePath :: C:\Temp\Photoshop 64-bit\Build\
03/02/20 13:20:11:698 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 7768 | installDirPath ::
03/02/20 13:20:11:698 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 7768 | installLang ::
03/02/20 13:20:11:698 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 7768 | Initializing Custom Action Data from parameters
03/02/20 13:20:11:698 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 7768 | Provisioning Tool path is (C:\windows\TEMP\{80E6DDB3-7455-48BA-A88A-08A801D55CDF}\\{7D442204-264B-4943-8931-1D827BB49BA0}).
03/02/20 13:20:11:700 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 7768 | Starting to run the custom action for install mode
03/02/20 13:20:11:700 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 7768 | STEP 1: Starting to parse Option XML.
03/02/20 13:20:11:713 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 7768 | Latest AAM version with the package is (4.9.0.515)...
03/02/20 13:20:11:716 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 7768 | Install language fallback contains following languages :
03/02/20 13:20:11:716 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 7768 | (en_US)
03/02/20 13:20:11:716 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 7768 | Self-Update BootStrapper Relative Path doesn't exist.
03/02/20 13:20:11:716 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 7768 | No of updates found (0).
03/02/20 13:20:11:716 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 7768 | No of HD products found (9).
03/02/20 13:20:11:718 | [ERROR] | | ASU | DeploymentManager | DeploymentManager | | | 7768 | Failed to get value for conflicting processes...
03/02/20 13:20:11:718 | [WARN] | | ASU | DeploymentManager | DeploymentManager | | | 7768 | Failed to parse the conflictProcessInfo for HD media (CORE1.0)...
03/02/20 13:20:11:722 | [ERROR] | | ASU | DeploymentManager | DeploymentManager | | | 7768 | Failed to get value for conflicting processes...
03/02/20 13:20:11:722 | [WARN] | | ASU | DeploymentManager | DeploymentManager | | | 7768 | Failed to parse the conflictProcessInfo for HD media (COCM1.0)...
03/02/20 13:20:11:725 | [ERROR] | | ASU | DeploymentManager | DeploymentManager | | | 7768 | Failed to get value for conflicting processes...
03/02/20 13:20:11:725 | [WARN] | | ASU | DeploymentManager | DeploymentManager | | | 7768 | Failed to parse the conflictProcessInfo for HD media (COSY4.3.9)...
03/02/20 13:20:11:725 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 7768 | The media info tag marked for auto-install (COSY) (4.3.9)
03/02/20 13:20:11:728 | [ERROR] | | ASU | DeploymentManager | DeploymentManager | | | 7768 | Failed to get value for conflicting processes...
03/02/20 13:20:11:728 | [WARN] | | ASU | DeploymentManager | DeploymentManager | | | 7768 | Failed to parse the conflictProcessInfo for HD media (COPS1.0)...
03/02/20 13:20:11:731 | [ERROR] | | ASU | DeploymentManager | DeploymentManager | | | 7768 | Failed to get value for conflicting processes...
03/02/20 13:20:11:731 | [WARN] | | ASU | DeploymentManager | DeploymentManager | | | 7768 | Failed to parse the conflictProcessInfo for HD media (LIBS3.4.3)...
03/02/20 13:20:11:732 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 7768 | The media info tag marked for auto-install (LIBS) (3.4.3)
03/02/20 13:20:11:735 | [ERROR] | | ASU | DeploymentManager | DeploymentManager | | | 7768 | Failed to get value for conflicting processes...
03/02/20 13:20:11:735 | [WARN] | | ASU | DeploymentManager | DeploymentManager | | | 7768 | Failed to parse the conflictProcessInfo for HD media (CORG1.1)...
03/02/20 13:20:11:744 | [ERROR] | | ASU | DeploymentManager | DeploymentManager | | | 7768 | Failed to get value for conflicting processes...
03/02/20 13:20:11:744 | [WARN] | | ASU | DeploymentManager | DeploymentManager | | | 7768 | Failed to parse the conflictProcessInfo for HD media (CCXP3.1.1)...
03/02/20 13:20:11:745 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 7768 | The media info tag marked for auto-install (CCXP) (3.1.1)
03/02/20 13:20:11:754 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 7768 | Custom deployment path doesnt exist in options XML
03/02/20 13:20:11:754 | [WARN] | | ASU | DeploymentManager | DeploymentManager | | | 7768 | Failed to find Royalty Bearing attribute info.
03/02/20 13:20:11:754 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 7768 | Found the AppsPanel attribute info (false)
03/02/20 13:20:11:754 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 7768 | Found the AdminPrivilege attribute info (false)
03/02/20 13:20:11:754 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 7768 | Number of Medias found = 0

03/02/20 13:20:11:754 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 7768 | Deployment Manager is running in Install Mode.
03/02/20 13:20:11:755 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 7768 | STEP 2: Starting to launch ASU AAM.
03/02/20 13:20:11:755 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 7768 | Bootstrapper launch location is :: C:\Temp\Photoshop 64-bit\Build\ASU\Set-up.dat
03/02/20 13:20:13:653 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 7768 | Build Version - 1.15.0.46
03/02/20 13:20:13:653 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 7768 | Logging Level verbosity Set to 4
03/02/20 13:20:13:653 | [FATAL] | | ASU | DeploymentManager | DeploymentManager | | | 7768 | The Bootstrapper Process return code is (41).Stopping the installation process.
03/02/20 13:20:13:653 | [ERROR] | | ASU | DeploymentManager | DeploymentManager | | | 7768 | Failed to get/verify the UpdaterCore inventory base path (C:\Program Files (x86)\Common Files\Adobe\AAMUpdaterInventory\1.0\)
03/02/20 13:20:13:653 | [WARN] | | ASU | DeploymentManager | DeploymentManager | | | 7768 | sendAnalytics : Unable to find deviceId.
03/02/20 13:20:13:762 | [INFO] | | ASU | DeploymentManager | AAMEEUtilities | | | 7768 | The output of process received in execWithOutput :
Microsoft Windows [Version 10.0.17763.529]

03/02/20 13:20:13:772 | [INFO] | | ASU | DeploymentManager | | | | 7768 | Event Guid generated is: '2c79f09b-d35d-43f6-ab94-6778088f3177'
03/02/20 13:20:13:775 | [INFO] | | ASU | DeploymentManager | | | ProcessUtils | 7768 | In changeThreadContextToExplorerContext. Active user sessionID:: 2
03/02/20 13:20:13:778 | [INFO] | | ASU | DeploymentManager | | | ProcessUtils | 7768 | In changeThreadContextToExplorerContext.explorer process ID: 5216.
03/02/20 13:20:13:779 | [INFO] | | ASU | DeploymentManager | | | ProcessUtils | 7768 | In changeThreadContextToExplorerContext. Success in changingContext.
03/02/20 13:20:13:797 | [INFO] | | ASU | DeploymentManager | | | HTTPConnector | 7768 | GetIEProxyInfo - Failed to get proxy for the url, error:12180
03/02/20 13:20:13:797 | [INFO] | | ASU | DeploymentManager | | | ProcessUtils | 7768 | In revertThreadContextToProcessContext. Success in RevertToSelf.
03/02/20 13:20:14:107 | [INFO] | | ASU | DeploymentManager | | | HTTPConnector | 3600 | windows secure failure: 8
03/02/20 13:20:14:107 | [INFO] | | ASU | DeploymentManager | | | HTTPConnector | 7768 | The http request returned HTTP_Status:0 HttpCommunicator error:70
03/02/20 13:20:14:108 | [ERROR] | | ASU | DeploymentManager | | | | 7768 | SendEvent failed. HTTPConnectorResponse is : 70
03/02/20 13:20:14:108 | [INFO] | | ASU | DeploymentManager | | | | 7768 | Waiting for the async thread to get the task completed
03/02/20 13:20:14:108 | [INFO] | | ASU | DeploymentManager | | | | 2912 | Async thread is completed. Now exiting from function.
03/02/20 13:20:14:109 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 7768 | The install workflow is terminating.
03/02/20 13:20:15:522 | [INFO] | | ASU | MSIInvoker | AAMEEUtilities | | | 3804 | Process creation completed.
03/02/20 13:20:15:522 | [INFO] | | ASU | MSIInvoker | MSIInvoker | | | 3804 | The return Code from Create Process (1603).
03/02/20 13:37:04:728 | [INFO] | | ASU | MSIInvoker | MSIInvoker | | | 3804 | Setup exiting with return code (6)
03/02/20 13:37:30:485 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 4756 | Build Version - 1.15.0.46
03/02/20 13:37:30:486 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 4756 | Logging Level verbosity Set to 4
03/02/20 13:37:30:486 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 4756 | Executing immediate custom action for install mode.
03/02/20 13:37:30:486 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 4756 | The CustomActionData string is : mode=install;sourceDir=C:\Temp\Photoshop 64-bit\Build\;installDir=;origDB=C:\Temp\Photoshop 64-bit\Build\Photoshop.msi;installLang=
03/02/20 13:37:30:486 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 4756 | Successfully executed the immediate custom action for install mode .
03/02/20 13:37:39:637 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 7804 | Build Version - 1.15.0.46
03/02/20 13:37:39:638 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 7804 | Logging Level verbosity Set to 4
03/02/20 13:37:39:638 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 7804 | Executing the deferred custom action.
03/02/20 13:37:39:644 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 7804 | Obtained the following as CustomActionData
03/02/20 13:37:39:644 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 7804 | (mode=install;sourceDir=C:\Temp\Photoshop 64-bit\Build\;installDir=;origDB=C:\Temp\Photoshop 64-bit\Build\Photoshop.msi;installLang=)
03/02/20 13:37:39:644 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 7804 | (mode=install;sourceDir=C:\Temp\Photoshop 64-bit\Build\;installDir=;origDB=C:\Temp\Photoshop 64-bit\Build\Photoshop.msi;installLang=)
03/02/20 13:37:39:644 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 7804 | Original database path is : C:\Temp\Photoshop 64-bit\Build\Photoshop.msi
03/02/20 13:37:39:653 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 7804 | OptionXML saved at location :: C:\windows\TEMP\{2EEF97AB-989E-4995-AF0F-6034B14CEA1B}\\{FDBBD041-A743-44C7-8FDC-1E2846B08FD7}
03/02/20 13:37:39:676 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 7804 | Build Version - 1.15.0.46
03/02/20 13:37:39:676 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 7804 | Logging Level verbosity Set to 4
03/02/20 13:37:39:676 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 7804 | CustomAction Parameters obtained...
03/02/20 13:37:39:676 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 7804 | optXMLPath :: C:\windows\TEMP\{2EEF97AB-989E-4995-AF0F-6034B14CEA1B}\\{FDBBD041-A743-44C7-8FDC-1E2846B08FD7}
03/02/20 13:37:39:676 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 7804 | setupBasePath :: C:\Temp\Photoshop 64-bit\Build\
03/02/20 13:37:39:676 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 7804 | installDirPath ::
03/02/20 13:37:39:676 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 7804 | installLang ::
03/02/20 13:37:39:676 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 7804 | Initializing Custom Action Data from parameters
03/02/20 13:37:39:677 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 7804 | Provisioning Tool path is (C:\windows\TEMP\{2EEF97AB-989E-4995-AF0F-6034B14CEA1B}\\{A6DDC5A0-9461-4FEB-912B-40F3B0175526}).
03/02/20 13:37:39:679 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 7804 | Starting to run the custom action for install mode
03/02/20 13:37:39:679 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 7804 | STEP 1: Starting to parse Option XML.
03/02/20 13:37:39:686 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 7804 | Latest AAM version with the package is (4.9.0.515)...
03/02/20 13:37:39:686 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 7804 | Install language fallback contains following languages :
03/02/20 13:37:39:686 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 7804 | (en_US)
03/02/20 13:37:39:686 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 7804 | Self-Update BootStrapper Relative Path doesn't exist.
03/02/20 13:37:39:687 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 7804 | No of updates found (0).
03/02/20 13:37:39:687 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 7804 | No of HD products found (9).
03/02/20 13:37:39:687 | [ERROR] | | ASU | DeploymentManager | DeploymentManager | | | 7804 | Failed to get value for conflicting processes...
03/02/20 13:37:39:687 | [WARN] | | ASU | DeploymentManager | DeploymentManager | | | 7804 | Failed to parse the conflictProcessInfo for HD media (CORE1.0)...
03/02/20 13:37:39:690 | [ERROR] | | ASU | DeploymentManager | DeploymentManager | | | 7804 | Failed to get value for conflicting processes...
03/02/20 13:37:39:690 | [WARN] | | ASU | DeploymentManager | DeploymentManager | | | 7804 | Failed to parse the conflictProcessInfo for HD media (COCM1.0)...
03/02/20 13:37:39:694 | [ERROR] | | ASU | DeploymentManager | DeploymentManager | | | 7804 | Failed to get value for conflicting processes...
03/02/20 13:37:39:694 | [WARN] | | ASU | DeploymentManager | DeploymentManager | | | 7804 | Failed to parse the conflictProcessInfo for HD media (COSY4.3.9)...
03/02/20 13:37:39:694 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 7804 | The media info tag marked for auto-install (COSY) (4.3.9)
03/02/20 13:37:39:697 | [ERROR] | | ASU | DeploymentManager | DeploymentManager | | | 7804 | Failed to get value for conflicting processes...
03/02/20 13:37:39:697 | [WARN] | | ASU | DeploymentManager | DeploymentManager | | | 7804 | Failed to parse the conflictProcessInfo for HD media (COPS1.0)...
03/02/20 13:37:39:700 | [ERROR] | | ASU | DeploymentManager | DeploymentManager | | | 7804 | Failed to get value for conflicting processes...
03/02/20 13:37:39:700 | [WARN] | | ASU | DeploymentManager | DeploymentManager | | | 7804 | Failed to parse the conflictProcessInfo for HD media (LIBS3.4.3)...
03/02/20 13:37:39:700 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 7804 | The media info tag marked for auto-install (LIBS) (3.4.3)
03/02/20 13:37:39:703 | [ERROR] | | ASU | DeploymentManager | DeploymentManager | | | 7804 | Failed to get value for conflicting processes...
03/02/20 13:37:39:704 | [WARN] | | ASU | DeploymentManager | DeploymentManager | | | 7804 | Failed to parse the conflictProcessInfo for HD media (CORG1.1)...
03/02/20 13:37:39:712 | [ERROR] | | ASU | DeploymentManager | DeploymentManager | | | 7804 | Failed to get value for conflicting processes...
03/02/20 13:37:39:712 | [WARN] | | ASU | DeploymentManager | DeploymentManager | | | 7804 | Failed to parse the conflictProcessInfo for HD media (CCXP3.1.1)...
03/02/20 13:37:39:712 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 7804 | The media info tag marked for auto-install (CCXP) (3.1.1)
03/02/20 13:37:39:719 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 7804 | Custom deployment path doesnt exist in options XML
03/02/20 13:37:39:719 | [WARN] | | ASU | DeploymentManager | DeploymentManager | | | 7804 | Failed to find Royalty Bearing attribute info.
03/02/20 13:37:39:719 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 7804 | Found the AppsPanel attribute info (false)
03/02/20 13:37:39:719 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 7804 | Found the AdminPrivilege attribute info (false)
03/02/20 13:37:39:719 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 7804 | Number of Medias found = 0

03/02/20 13:37:39:719 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 7804 | Deployment Manager is running in Install Mode.
03/02/20 13:37:39:720 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 7804 | STEP 2: Starting to launch ASU AAM.
03/02/20 13:37:39:720 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 7804 | Bootstrapper launch location is :: C:\Temp\Photoshop 64-bit\Build\ASU\Set-up.dat
03/02/20 13:37:41:112 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 7804 | Build Version - 1.15.0.46
03/02/20 13:37:41:112 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 7804 | Logging Level verbosity Set to 4
03/02/20 13:37:41:112 | [FATAL] | | ASU | DeploymentManager | DeploymentManager | | | 7804 | The Bootstrapper Process return code is (41).Stopping the installation process.
03/02/20 13:37:41:113 | [ERROR] | | ASU | DeploymentManager | DeploymentManager | | | 7804 | Failed to get/verify the UpdaterCore inventory base path (C:\Program Files (x86)\Common Files\Adobe\AAMUpdaterInventory\1.0\)
03/02/20 13:37:41:113 | [WARN] | | ASU | DeploymentManager | DeploymentManager | | | 7804 | sendAnalytics : Unable to find deviceId.
03/02/20 13:37:41:221 | [INFO] | | ASU | DeploymentManager | AAMEEUtilities | | | 7804 | The output of process received in execWithOutput :
Microsoft Windows [Version 10.0.17763.529]

03/02/20 13:37:41:237 | [INFO] | | ASU | DeploymentManager | | | | 7804 | Event Guid generated is: '87bebb73-c29f-4f43-a529-bee1d35e43d8'
03/02/20 13:37:41:253 | [INFO] | | ASU | DeploymentManager | | | ProcessUtils | 7804 | In changeThreadContextToExplorerContext. Active user sessionID:: 2
03/02/20 13:37:41:257 | [INFO] | | ASU | DeploymentManager | | | ProcessUtils | 7804 | In changeThreadContextToExplorerContext.explorer process ID: 5216.
03/02/20 13:37:41:258 | [INFO] | | ASU | DeploymentManager | | | ProcessUtils | 7804 | In changeThreadContextToExplorerContext. Success in changingContext.
03/02/20 13:37:41:266 | [INFO] | | ASU | DeploymentManager | | | HTTPConnector | 7804 | GetIEProxyInfo - Failed to get proxy for the url, error:12180
03/02/20 13:37:41:266 | [INFO] | | ASU | DeploymentManager | | | ProcessUtils | 7804 | In revertThreadContextToProcessContext. Success in RevertToSelf.
03/02/20 13:37:41:518 | [INFO] | | ASU | DeploymentManager | | | HTTPConnector | 1800 | windows secure failure: 8
03/02/20 13:37:41:518 | [INFO] | | ASU | DeploymentManager | | | HTTPConnector | 7804 | The http request returned HTTP_Status:0 HttpCommunicator error:70
03/02/20 13:37:41:519 | [ERROR] | | ASU | DeploymentManager | | | | 7804 | SendEvent failed. HTTPConnectorResponse is : 70
03/02/20 13:37:41:519 | [INFO] | | ASU | DeploymentManager | | | | 7804 | Waiting for the async thread to get the task completed
03/02/20 13:37:41:519 | [INFO] | | ASU | DeploymentManager | | | | 3704 | Async thread is completed. Now exiting from function.
03/02/20 13:37:41:520 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 7804 | The install workflow is terminating.
03/02/20 14:07:51:567 | [INFO] | | ASU | MSIInvoker | MSIInvoker | | | 4724 | Build Version - 1.15.0.46
03/02/20 14:07:51:567 | [INFO] | | ASU | MSIInvoker | MSIInvoker | | | 4724 | Logging Level verbosity Set to 4
03/02/20 14:07:51:588 | [INFO] | | ASU | MSIInvoker | MSIInvoker | | | 4724 | Successfully fetched the optionXML content from MSI database ...
03/02/20 14:07:51:604 | [INFO] | | ASU | MSIInvoker | AAMEEUtilities | | | 4724 | Path to Process :C:\windows\system32\msiexec.exe Process Directory :C:\windows\system32 arguments being passed : /i "C:\Temp\Photoshop 64-bit\Build\Photoshop.msi" /qn
03/02/20 14:07:53:928 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 8024 | Build Version - 1.15.0.46
03/02/20 14:07:53:928 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 8024 | Logging Level verbosity Set to 4
03/02/20 14:07:53:928 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 8024 | Executing immediate custom action for install mode.
03/02/20 14:07:53:929 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 8024 | The CustomActionData string is : mode=install;sourceDir=C:\Temp\Photoshop 64-bit\Build\;installDir=;origDB=C:\Temp\Photoshop 64-bit\Build\Photoshop.msi;installLang=
03/02/20 14:07:53:929 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 8024 | Successfully executed the immediate custom action for install mode .
03/02/20 14:08:03:006 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 5320 | Build Version - 1.15.0.46
03/02/20 14:08:03:006 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 5320 | Logging Level verbosity Set to 4
03/02/20 14:08:03:007 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 5320 | Executing the deferred custom action.
03/02/20 14:08:03:012 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 5320 | Obtained the following as CustomActionData
03/02/20 14:08:03:012 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 5320 | (mode=install;sourceDir=C:\Temp\Photoshop 64-bit\Build\;installDir=;origDB=C:\Temp\Photoshop 64-bit\Build\Photoshop.msi;installLang=)
03/02/20 14:08:03:012 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 5320 | (mode=install;sourceDir=C:\Temp\Photoshop 64-bit\Build\;installDir=;origDB=C:\Temp\Photoshop 64-bit\Build\Photoshop.msi;installLang=)
03/02/20 14:08:03:012 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 5320 | Original database path is : C:\Temp\Photoshop 64-bit\Build\Photoshop.msi
03/02/20 14:08:03:022 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 5320 | OptionXML saved at location :: C:\windows\TEMP\{9A0298D0-B0B5-47B4-B359-1D3EE2AFF96C}\\{35B1A472-2D24-4035-ABED-A73325D05970}
03/02/20 14:08:03:044 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 5320 | Build Version - 1.15.0.46
03/02/20 14:08:03:044 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 5320 | Logging Level verbosity Set to 4
03/02/20 14:08:03:044 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 5320 | CustomAction Parameters obtained...
03/02/20 14:08:03:044 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 5320 | optXMLPath :: C:\windows\TEMP\{9A0298D0-B0B5-47B4-B359-1D3EE2AFF96C}\\{35B1A472-2D24-4035-ABED-A73325D05970}
03/02/20 14:08:03:044 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 5320 | setupBasePath :: C:\Temp\Photoshop 64-bit\Build\
03/02/20 14:08:03:044 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 5320 | installDirPath ::
03/02/20 14:08:03:044 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 5320 | installLang ::
03/02/20 14:08:03:044 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 5320 | Initializing Custom Action Data from parameters
03/02/20 14:08:03:044 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 5320 | Provisioning Tool path is (C:\windows\TEMP\{9A0298D0-B0B5-47B4-B359-1D3EE2AFF96C}\\{0DDBD7E6-2F4A-4885-9248-FE7DBFFC6A3A}).
03/02/20 14:08:03:047 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 5320 | Starting to run the custom action for install mode
03/02/20 14:08:03:047 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 5320 | STEP 1: Starting to parse Option XML.
03/02/20 14:08:03:053 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 5320 | Latest AAM version with the package is (4.9.0.515)...
03/02/20 14:08:03:054 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 5320 | Install language fallback contains following languages :
03/02/20 14:08:03:054 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 5320 | (en_US)
03/02/20 14:08:03:054 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 5320 | Self-Update BootStrapper Relative Path doesn't exist.
03/02/20 14:08:03:054 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 5320 | No of updates found (0).
03/02/20 14:08:03:054 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 5320 | No of HD products found (9).
03/02/20 14:08:03:054 | [ERROR] | | ASU | DeploymentManager | DeploymentManager | | | 5320 | Failed to get value for conflicting processes...
03/02/20 14:08:03:054 | [WARN] | | ASU | DeploymentManager | DeploymentManager | | | 5320 | Failed to parse the conflictProcessInfo for HD media (CORE1.0)...
03/02/20 14:08:03:058 | [ERROR] | | ASU | DeploymentManager | DeploymentManager | | | 5320 | Failed to get value for conflicting processes...
03/02/20 14:08:03:058 | [WARN] | | ASU | DeploymentManager | DeploymentManager | | | 5320 | Failed to parse the conflictProcessInfo for HD media (COCM1.0)...
03/02/20 14:08:03:061 | [ERROR] | | ASU | DeploymentManager | DeploymentManager | | | 5320 | Failed to get value for conflicting processes...
03/02/20 14:08:03:061 | [WARN] | | ASU | DeploymentManager | DeploymentManager | | | 5320 | Failed to parse the conflictProcessInfo for HD media (COSY4.3.9)...
03/02/20 14:08:03:061 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 5320 | The media info tag marked for auto-install (COSY) (4.3.9)
03/02/20 14:08:03:064 | [ERROR] | | ASU | DeploymentManager | DeploymentManager | | | 5320 | Failed to get value for conflicting processes...
03/02/20 14:08:03:064 | [WARN] | | ASU | DeploymentManager | DeploymentManager | | | 5320 | Failed to parse the conflictProcessInfo for HD media (COPS1.0)...
03/02/20 14:08:03:068 | [ERROR] | | ASU | DeploymentManager | DeploymentManager | | | 5320 | Failed to get value for conflicting processes...
03/02/20 14:08:03:068 | [WARN] | | ASU | DeploymentManager | DeploymentManager | | | 5320 | Failed to parse the conflictProcessInfo for HD media (LIBS3.4.3)...
03/02/20 14:08:03:068 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 5320 | The media info tag marked for auto-install (LIBS) (3.4.3)
03/02/20 14:08:03:071 | [ERROR] | | ASU | DeploymentManager | DeploymentManager | | | 5320 | Failed to get value for conflicting processes...
03/02/20 14:08:03:071 | [WARN] | | ASU | DeploymentManager | DeploymentManager | | | 5320 | Failed to parse the conflictProcessInfo for HD media (CORG1.1)...
03/02/20 14:08:03:080 | [ERROR] | | ASU | DeploymentManager | DeploymentManager | | | 5320 | Failed to get value for conflicting processes...
03/02/20 14:08:03:080 | [WARN] | | ASU | DeploymentManager | DeploymentManager | | | 5320 | Failed to parse the conflictProcessInfo for HD media (CCXP3.1.1)...
03/02/20 14:08:03:081 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 5320 | The media info tag marked for auto-install (CCXP) (3.1.1)
03/02/20 14:08:03:087 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 5320 | Custom deployment path doesnt exist in options XML
03/02/20 14:08:03:087 | [WARN] | | ASU | DeploymentManager | DeploymentManager | | | 5320 | Failed to find Royalty Bearing attribute info.
03/02/20 14:08:03:088 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 5320 | Found the AppsPanel attribute info (false)
03/02/20 14:08:03:088 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 5320 | Found the AdminPrivilege attribute info (false)
03/02/20 14:08:03:088 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 5320 | Number of Medias found = 0

03/02/20 14:08:03:088 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 5320 | Deployment Manager is running in Install Mode.
03/02/20 14:08:03:088 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 5320 | STEP 2: Starting to launch ASU AAM.
03/02/20 14:08:03:088 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 5320 | Bootstrapper launch location is :: C:\Temp\Photoshop 64-bit\Build\ASU\Set-up.dat
03/02/20 14:08:04:446 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 5320 | Build Version - 1.15.0.46
03/02/20 14:08:04:446 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 5320 | Logging Level verbosity Set to 4
03/02/20 14:08:04:446 | [FATAL] | | ASU | DeploymentManager | DeploymentManager | | | 5320 | The Bootstrapper Process return code is (41).Stopping the installation process.
03/02/20 14:08:04:446 | [ERROR] | | ASU | DeploymentManager | DeploymentManager | | | 5320 | Failed to get/verify the UpdaterCore inventory base path (C:\Program Files (x86)\Common Files\Adobe\AAMUpdaterInventory\1.0\)
03/02/20 14:08:04:447 | [WARN] | | ASU | DeploymentManager | DeploymentManager | | | 5320 | sendAnalytics : Unable to find deviceId.
03/02/20 14:08:04:545 | [INFO] | | ASU | DeploymentManager | AAMEEUtilities | | | 5320 | The output of process received in execWithOutput :
Microsoft Windows [Version 10.0.17763.529]

03/02/20 14:08:04:566 | [INFO] | | ASU | DeploymentManager | | | | 5320 | Event Guid generated is: '73ff87d4-bbe1-49ab-b486-f6824b8c2446'
03/02/20 14:08:04:575 | [INFO] | | ASU | DeploymentManager | | | ProcessUtils | 5320 | In changeThreadContextToExplorerContext. Active user sessionID:: 2
03/02/20 14:08:04:578 | [INFO] | | ASU | DeploymentManager | | | ProcessUtils | 5320 | In changeThreadContextToExplorerContext.explorer process ID: 5216.
03/02/20 14:08:04:581 | [INFO] | | ASU | DeploymentManager | | | ProcessUtils | 5320 | In changeThreadContextToExplorerContext. Success in changingContext.
03/02/20 14:08:04:592 | [INFO] | | ASU | DeploymentManager | | | HTTPConnector | 5320 | GetIEProxyInfo - Failed to get proxy for the url, error:12180
03/02/20 14:08:04:592 | [INFO] | | ASU | DeploymentManager | | | ProcessUtils | 5320 | In revertThreadContextToProcessContext. Success in RevertToSelf.
03/02/20 14:08:04:839 | [INFO] | | ASU | DeploymentManager | | | HTTPConnector | 7320 | windows secure failure: 8
03/02/20 14:08:04:839 | [INFO] | | ASU | DeploymentManager | | | HTTPConnector | 5320 | The http request returned HTTP_Status:0 HttpCommunicator error:70
03/02/20 14:08:04:840 | [ERROR] | | ASU | DeploymentManager | | | | 5320 | SendEvent failed. HTTPConnectorResponse is : 70
03/02/20 14:08:04:840 | [INFO] | | ASU | DeploymentManager | | | | 5320 | Waiting for the async thread to get the task completed
03/02/20 14:08:04:840 | [INFO] | | ASU | DeploymentManager | | | | 7928 | Async thread is completed. Now exiting from function.
03/02/20 14:08:04:841 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 5320 | The install workflow is terminating.
03/02/20 14:08:06:262 | [INFO] | | ASU | MSIInvoker | AAMEEUtilities | | | 4724 | Process creation completed.
03/02/20 14:08:06:262 | [INFO] | | ASU | MSIInvoker | MSIInvoker | | | 4724 | The return Code from Create Process (1603).

Please assist on how to solve this issue.

[kevin stohlmeyer]

Photoshop 19.19.1 is no longer available.

Adobe has a +1 policy which means 21.x and 20.x are the only available options for Photoshop. 

Did you create your package using Enterprise dashboard or another management program?

[SAM_ED]

Hi, 

Sorry for the confusion, its photoshop 19.1.9. Is it same for this version also?

[PECourtejoie]

Yes, photoshop 19.x versions are not any longer available. I wonder about the same question Kevin asked.