I can't use my wacom on new photoshop no pressure, no touch, very laggy..
In last realase photoshop are jagged and inacurate but i have pressure and bugged touch.
hi guys, i've tried everything i found on the web and NOTHING worked for me. this is really frustrating, the PSUserConfig.txt File didn't do anything, once i turn off windows ink i lose pressure sensitivity, no matter what i do, it dissappears. and my bamboo driver doesn't let me to add photoshop cause its driver menu options it's very limited. i also changed photoshop.exe properties to run in compatibility mode for win7 an nothing changed. Can anyone PLEASE PLEASE help me?.
- Photoshop CC 2015 (64-bit)
- Windows 10 (64-bit)
- Wacom bamboo cth-470 (driver 'pentablet_5.3.5-3')
I have tried everything also. Nothing works. I still have an 'exclamation' mark next to the 'Pen Pressure' dropdown in 'Shape Dynamics.'
I've uninstalled my Wacom Cintiq HD drivers, rebooted, reinstalled driver 'WacomTablet_6.3.15-3.exe' and still nothing. Window Ink, Text file, nothing works. I'm continuing to search for a solution and if I find one I'll report back here.
-Windows 10 Pro
-Photoshop CC 2015
-Wacom Cintiq HD (used as tablet with two regular monitors)
Contact Wacom and see if they can help you get the driver working correctly.
Thanks Chris, ha, yea, I did that. The only thing that they had me try that's not in this thread was to change USB ports that the tablet was plugged into. Otherwise, it was not helpful nor was it thinking outside the box. In fact there were a couple of things here that he didn't even suggest.
The good news is that I decided to uninstall the tablet again and then uninstalled Photoshop. I used RevoUninstller to clean any residual keys and files, rebooted and reinstalled everything. It worked. I now have pressure back. But here's the problem. This happened three weeks ago and I fixed it by reinstalling just the Cintiq driver. I'm not sure what keeps breaking it but I suspect it will happen again. So, I've created an image of the good install to use to restore things if it fails again and reinstalls fail.
already disabled the rings and the menu when press and hold, but the problem and lag with pen tool (p) and controlers still. also the 'ctrl' 'alt' 'shift' text still appears. another problem is when i'm using the "refine edge" option with quick selecting tool (w) the brush for the borders doesn't recognize pressure sensitivity even when i have "windows ink" enabled. it's really time loosing .
P.S.: sorry for my not so good english!
UPDATE: For those who the PSUserConfig.txt file didn't work in windows (like me): Check If you have disabled the option to show File type suffix after the filename; if you does, delete the .txt suffix in the name. Cause if not, you're using it twice. This little detail was driving me crazy til today i've read it in another forum. Just check if you have selected the hide file extension in your folder options and done!
Drove me nuts as well until I thought to delete the ".txt"
Same! was thinking about selling my bamboo and buy a new model, maybe i will, but now i can wait a little bit more with this!
Tried it and at first it didn't work. It seemed Photoshop didn't acknowledge existance of the config file.
I'm not 100% sure how but it started working fine just now after yet another try so in total what i did was:
- clean install (uninstalling previously existing drivers and all Wacom related things from device manager under System preferences - right click on This Computer->Preferences) of the newest wacom drivers (plugging Wacom only after drivers installation and system reboot)
- Unchecking Windows Ink in Wacom Tablet Properties under Pen and Mapping tab
Sometimes Wacom haven't noticed the change of settings so to wake him up I switched throught other tabs, tested pressure in Wacom Pen properties tab or even rebooted the system
- Created a txt file with given lines and saved it as PSUserConfig and NOT PSUserConfig.txt. I think that the file name might have been a reason of previous failures
- Upon photoshop opening (may not be important but this time I didn't use a shortcut but opened it directly from the root folder) I noticed that my work area covered all 3 monitors and Display Toggle button didn't work so I opened Wacom Preferences once again, switched through tabs to once again check if the Windows Ink is OFF and then while being on desktop tried Display Toggle again. It worked. Went back to photoshop and tried Brush. Everything worked fine. Pressure sensivity works and annoying CTRL/SHIFT/ALT cursor bubbles do not appear.
I hope it stays that way and works for other ppl.
BTW my Pen and Touch settings are:
Press and hold - OFF
Use the pen button as a right click equivalent - ON
Flicks - OFF
Thanks! It worked for me on Win 10, Wacom Bamboo One, PS CC 2015.5. Is there a solution for Lightroom as well? If I enable the Windows Ink option back into Wacom preferences, my LR sliders refuse to move until I'm pass 1/3 of the slider. Sticky sliders. If I disable the Ink think I loose pressure sensitivity on the Adjustment Brush. !