Photoshop cc 2014 incompatible with Wacom ?

Jun 19, 2014

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I can't use my wacom on new photoshop no pressure, no touch, very laggy..

In last realase photoshop are jagged and inacurate but i have pressure and bugged touch.

Photoshop CC 2014 changes stylus use to use Microsoft system API's, with these API's you need to have Windows Ink enabled. These API's give better stroke results and improve the out of the box experience for users using Windows tablet/convertible devices. If you want to go back to the old WinTab implementation of previous versions do the following:

Create a file that contains instructions to revert to the WinTab functionality.

Create a text file in a text editor such as Notepad.

Type in the following lines:

# Use WinTab

UseSystemStylus 0

Save the file as a plain text file named PSUserConfig.txt, and save the file into the Photoshop settings folder: C:\Users\[User Name]\AppData\Roaming\Adobe\Adobe Photoshop CC 2014\Adobe Photoshop CC 2014 Settings\.

To turn off the gestalt's functionality, delete the PSUSerConfig.txt file. Or, move it to a different folder if it doesn't contain any other commands, or change the lines so they read:

# Use Win8 native tablet support

UseSystemStylus 1

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Mar 14, 2016

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hi guys, i've tried everything i found on the web and NOTHING worked for me. this is really frustrating, the PSUserConfig.txt File didn't do anything, once i turn off windows ink i lose pressure sensitivity, no matter what i do, it dissappears. and my bamboo driver doesn't let me to add photoshop cause its driver menu options it's very limited. i also changed photoshop.exe properties to run in compatibility mode for win7 an nothing changed. Can anyone PLEASE PLEASE help me?.

- Photoshop CC 2015 (64-bit)

- Windows 10 (64-bit)

- Wacom bamboo cth-470 (driver 'pentablet_5.3.5-3')

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Apr 18, 2016

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I have tried everything also. Nothing works. I still have an 'exclamation' mark next to the 'Pen Pressure' dropdown in 'Shape Dynamics.'

I've uninstalled my Wacom Cintiq HD drivers, rebooted, reinstalled driver 'WacomTablet_6.3.15-3.exe' and still nothing. Window Ink, Text file, nothing works. I'm continuing to search for a solution and if I find one I'll report back here.

-Windows 10 Pro

-Photoshop CC 2015

-Wacom Cintiq HD (used as tablet with two regular monitors)

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Apr 18, 2016

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Contact Wacom and see if they can help you get the driver working correctly.

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Apr 18, 2016

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Thanks Chris, ha, yea, I did that. The only thing that they had me try that's not in this thread was to change USB ports that the tablet was plugged into. Otherwise, it was not helpful nor was it thinking outside the box. In fact there were a couple of things here that he didn't even suggest.

The good news is that I decided to uninstall the tablet again and then uninstalled Photoshop. I used RevoUninstller to clean any residual keys and files, rebooted and reinstalled everything. It worked. I now have pressure back. But here's the problem. This happened three weeks ago and I fixed it by reinstalling just the Cintiq driver. I'm not sure what keeps breaking it but I suspect it will happen again. So, I've created an image of the good install to use to restore things if it fails again and reinstalls fail.

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Mar 14, 2016

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already disabled the rings and the menu when press and hold, but the problem and lag with pen tool (p) and controlers still. also the 'ctrl' 'alt' 'shift' text still appears. another problem is when i'm using the "refine edge" option with quick selecting tool (w) the brush for the borders doesn't recognize pressure sensitivity even when i have "windows ink" enabled. it's really time loosing .

P.S.: sorry for my not so good english!

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Mar 31, 2016

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UPDATE: For those who the PSUserConfig.txt file didn't work in windows (like me): Check If you have disabled the option to show File type suffix after the filename; if you does, delete the .txt suffix in the name. Cause if not, you're using it twice. This little detail was driving me crazy til today i've read it in another forum. Just check if you have selected the hide file extension in your folder options and done!

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Mar 31, 2016

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Drove me nuts as well until I thought to delete the ".txt"

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Apr 01, 2016

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Same! was thinking about selling my bamboo and buy a new model, maybe i will, but now i can wait a little bit more with this!

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Jun 11, 2016

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Tried it and at first it didn't work. It seemed Photoshop didn't acknowledge existance of the config file.

I'm not 100% sure how but it started working fine just now after yet another try so in total what i did was:

- clean install (uninstalling previously existing drivers and all Wacom related things from device manager under System preferences - right click on This Computer->Preferences) of the newest wacom drivers (plugging Wacom only after drivers installation and system reboot)

- Unchecking Windows Ink in Wacom Tablet Properties under Pen and Mapping tab

Sometimes Wacom haven't noticed the change of settings so to wake him up I switched throught other tabs, tested pressure in Wacom Pen properties tab or even rebooted the system

- Created a txt file with given lines and saved it as PSUserConfig and NOT PSUserConfig.txt. I think that the file name might have been a reason of previous failures

- Rebooted

- Upon photoshop opening (may not be important but this time I didn't use a shortcut but opened it directly from the root folder) I noticed that my work area covered all 3 monitors and Display Toggle button didn't work so I opened Wacom Preferences once again, switched through tabs to once again check if the Windows Ink is OFF and then while being on desktop tried Display Toggle again. It worked. Went back to photoshop and tried Brush. Everything worked fine. Pressure sensivity works and annoying CTRL/SHIFT/ALT cursor bubbles do not appear.

I hope it stays that way and works for other ppl.

BTW my Pen and Touch settings are:

Press and hold - OFF

Use the pen button as a right click equivalent - ON

Flicks - OFF

Regards

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Aug 09, 2016

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Thanks! It worked for me on Win 10, Wacom Bamboo One, PS CC 2015.5. Is there a solution for Lightroom as well? If I enable the Windows Ink option back into Wacom preferences, my LR sliders refuse to move until I'm pass 1/3 of the slider. Sticky sliders. If I disable the Ink think I loose pressure sensitivity on the Adjustment Brush. !

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