Windows 7 Pro 64-bit (up to date)
Recently upgraded Photoshop CC 2014 to 2015 - on first launch, new document: CRASH. Sometimes crashed on launch.
Updated Photoshop just now - now crashes on launch almost all the time, otherwise randomly crashes with no apparent reason..
Not using any plugins, just have some basic workspaces and saved actions from CC 2014.
Have tried disabling GPU in Preferences.
Any suggestions? This is unacceptable. I have never had this type of problem with an Adobe product in 20 years.
Mine keeps crashing too. Here's the event info: HELP!!!!!!
I went in an unchecked the "Use Graphics Processor" and it didn't crash as before. Maybe it's a temporary fix, but at least I can edit my photos now. ( sans graphics processor)
Please Go to the following location C:\Users\User name\AppData\Roaming\Adobe\Creative Cloud Libraries\LIBS
Rename the file "librarylookupfile" and try again.
> Please Go to the following location C:\Users\User name\AppData\Roaming\Adobe\Creative Cloud Libraries\LIBS
> Rename the file "librarylookupfile" and try again.
This fixed my issue! Thank you! Photoshop CC 2015 now starts!
Can we rename the file any name we want? I tried this and it didn't stop the crashes. I renamed the file to librarylookupfileV2
Exactly which file are we renaming "librarylookupfile" ?
Is this something that can also be fixed by upgrading away from Windows 7? Has anyone done that as a solution?
Here also....I can never work without at least 1 crashmoment.
I work with Nik software, and most of the times it crashes during opening the app.
This is my latest report:
Naam van toepassing met fout: Photoshop.exe, versie: 184.108.40.206, tijdstempel: 0x55681d39
Naam van module met fout: atio6axx.dll, versie: 220.127.116.1172, tijdstempel: 0x50a6a337
Id van proces met fout: 0x314c
Starttijd van toepassing met fout: 0x01d0c91ad162d969
Pad naar toepassing met fout: C:\Program Files\Adobe\Adobe Photoshop CC 2015\Photoshop.exe
Pad naar module met fout: C:\Windows\system32\atio6axx.dll
I really hope Adobe can fix this, because working with CC 2015 is very frustrating .
atio6axx.dll is an AMD driver dll.
So update your AMD Graphics drivers from the AMD website and if that won't work, uncheck "Use Graphics Processor" in Photoshop Preferences > Performance until AMD comes up with a fix.
This solution (Rename the file "librarylookupfile" ) did not work for me. However, under Event Viewer, Windows Logs, Applications, I clicked on Details and found the following link -
C:\Program Files\Adobe\Adobe Photoshop CC 2015\Plug-ins\Nik Software\Selective Tool\SelectivePalette.8li
I renamed the SelectivePalette.8li file and PP CC 2015 loaded fine. I did a quick check on my individual NIK filters and they all seemed to work as expected.