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Photoshop CC 2015 won't open RAW images from my new Sony a111

New Here ,
Oct 21, 2020

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I recently switched from an older model Nikon to a Sony A111. I went to upload my images to Photoshop last night and I get a pop-up block saying that I need to make sure I have the latest update for RAW files. I clicked the help tab, then the updates tab and nothing comes up. This leads me to beleive that I have all of the updates. I use a Mac. What am I doing wrong? Should I be doing something else? I have several shoots coming up soon and the thought of not being able to access this is terrible. Thanks in advance for your advice!

 

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How to, Import and export, Mac, Problem or error

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Photoshop CC 2015 won't open RAW images from my new Sony a111

New Here ,
Oct 21, 2020

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I recently switched from an older model Nikon to a Sony A111. I went to upload my images to Photoshop last night and I get a pop-up block saying that I need to make sure I have the latest update for RAW files. I clicked the help tab, then the updates tab and nothing comes up. This leads me to beleive that I have all of the updates. I use a Mac. What am I doing wrong? Should I be doing something else? I have several shoots coming up soon and the thought of not being able to access this is terrible. Thanks in advance for your advice!

 

TOPICS
How to, Import and export, Mac, Problem or error

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28

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Oct 21, 2020 0
Adobe Community Professional ,
Oct 21, 2020

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What's a Sony a111? That's a camera I have never heard of.

 

Assuming that's a typo for something else, here are the required ACR versions for any given camera model:

https://helpx.adobe.com/camera-raw/kb/camera-raw-plug-supported-cameras.html 

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Oct 21, 2020 0
New Here ,
Oct 21, 2020

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Yes, it was a typo. Sorry for any confusion. It's the Sony a7iii I'm referring to. 

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Oct 21, 2020 0
D Fosse LATEST
Adobe Community Professional ,
Oct 21, 2020

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OK. The a7 III has been supported since ACR version 10.3. What ACR version do you have?

 

I use an a7r III, and that model was released late 2017/early 2018. So that's the timeframe (they would have been released at roughly the same time).

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