Photoshop CC 2018 19.1.9 Mac - any chance to find it ?

[horst_CS]

I'm desperately looking for an update for Photoshop CC 2018 19.0 , that I've just installed on an old Mac which won't run the current versions of CC .

Photoshop CC 2018 19.1.9 is supposed to be out there, but the Adobe CC app doesn't catch it .

The issue has been discussed in an earlier thread , suggesting Adobe might send one a download link for the update - but I can't even seem to find a way to contact support directly .

Any suggestions would be greatly appreciated .

[melissapiccone]

https://helpx.adobe.com/support

I suggest you use the chat. 

[horst_CS]

Thank you for your reply, but they are off for today in my time zone.

I'll try tomorrow, but I suspect that might be too specific a question for chat support , finding some obscure little update file for an old PS release ...

[horst_CS]

I tried the chat, but the file could not be made available - too old, I was told ...

As suspected, despite the chat support being polite, it took a moment to further explain what I needed and correct wrong replies . Photoshop 19.0 to Photoshop 19.1.9 shouldn't be hard to understand for a support person, though ...

It's unfortunate such a small thing as an update for a 2 year old app can't just be downloaded from the support website and installed manually .

[melissapiccone]

I figured that's what they would tell you. They officially only allow you to download from the last 2 versions. 

[jane-e]

Hi @horst_CS 

If Photoshop 2019 (v. 20) will work for you, you can do a direct download from ProDesign Tools.

https://prodesigntools.com/adobe-cc-2019-direct-download-links.html

If you decide to try Chat again for 2018, type "agent" to get a human. I heard that for a while they were giving the download on a case-by-case basis for older systems, but that may have stopped completely by now.

~ Jane