Photoshop CC 2018 consecutively open error

New Here ,
May 23, 2021 May 23, 2021

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Hello. Everyone.

 

I have a problem on Photoshop CC. 2018


Every when i open 'psd' that itself Photoshop new opened.
one, twice, continuously this problem Occur.

 

why does it?

 

Please let me know how this problem solution.

 

Thank you.

TOPICS
Bug, How to, Performance, Problem or error, Windows

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Adobe Employee ,
May 23, 2021 May 23, 2021

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Hi there,

 

Sorry that Photoshop 2018 keeps opening a new version of itself whenever you open a new file.

 

Would you mind sharing your operating system version? Also, why are you using an outdated version of Photoshop. Please share the report from the Help> System Info menu in Photoshop.

 

To get started, please try resetting the Photoshop preferences: 
Press and hold Alt+Control+Shift (Windows) or Option+Command+Shift (Mac OS) as you start Photoshop. You are prompted to delete the current settings. The new preferences files are created the next time you start Photoshop. See: https://helpx.adobe.com/au/photoshop/using/preferences.html 

 

 

Let us know the outcome.

 

Thanks,

Akash

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