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Photoshop CC 2019 plante

New Here ,
Oct 30, 2019 Oct 30, 2019

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Bonjour,

 

Photoshop n'arrête pas de se fermer et mes onglets ne s'enregistrent pas. Chaque fois que je travaille une photo, le logiciel quitte sans raison et à n'importe quel moment et quand je le rouvre, je tombe de nouveau sur l'écran d'accueil qui me souhaite la bienvenue.

J'ai assez de RAM pour le faire tourner et un PC assez rapide. Y a-t-il autre chose à faire ?

 

Merci d'avance

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Adobe
Adobe Employee ,
Oct 30, 2019 Oct 30, 2019

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Hi There,

Sorry to hear that Photoshop is crashing unexpectedly, could you please let us know the version of Photoshop you're working on? You can verify the version by going to Help > System Info.

 

Also, could you please try deselecting "Use Graphics Processor" located in Photoshop's Preferences > Performance, then relaunch Photoshop and let us know if it helps?

 

Regards,
Sahil

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