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Photoshop CC 2020 360 panorama - black window issue

Nov 29, 2019

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Hello,

I've an issue with Photoshop CC 2020 and 360 spherical panos, when I choose the 360 view mode from 3D > Spherical Panorama > New Panorama From Selected Layers, I see only a black window without the image. Not problem with Photoshop CC 2019 or older versions. I've updated also my nvidia gtx 1060 drivers. 

How I can resolve?Immagine2.jpg

 

Thank you

Sergio

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Photoshop CC 2020 360 panorama - black window issue

Nov 29, 2019

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Hello,

I've an issue with Photoshop CC 2020 and 360 spherical panos, when I choose the 360 view mode from 3D > Spherical Panorama > New Panorama From Selected Layers, I see only a black window without the image. Not problem with Photoshop CC 2019 or older versions. I've updated also my nvidia gtx 1060 drivers. 

How I can resolve?Immagine2.jpg

 

Thank you

Sergio

Topics

Problem or error

Views

812

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Adobe Employee ,
Nov 29, 2019

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Hi there,

 

We're really sorry for all the trouble. Could you please turn on the "Legacy Compositing" from Photoshop preferences > performance tab, restart Photoshop and check if that helps.

 

Thanks,

Mohit

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Nov 30, 2019

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Hello Mohit,

I've tried your tips (performance legacy) but the problem still remaining..can be resolved with next update?

 

Sergio

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Dec 08, 2019

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Same issue here, tried on 2 pc's with different hardware, on both the same problem.

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Dec 08, 2019

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Hello same problem here with Insta360 picture...

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Dec 17, 2019

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Hi there,

 

same problem here:

I tried with my old 2012 Imac and a new i9 Imac and the same black screen comes up. 

Anyway 3D>Spherical Panorama >Import Panorama from file... works, but not opens from layers.

Any suggestion?

 

Best,

 

Joseph

 

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Dec 17, 2019

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Changing Photoshop language to English is solved the problem from me!

 

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Dec 20, 2019

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Changing the language to English helps.
Adobe, please fixes for other languages.

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Jan 12, 2020

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I do have the same problem and cannot change the language to english...! Please fix this Adobe!!

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Mar 03, 2020

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:)) I can not modify my hungarian language to any other :))) Anybody can help me?

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Most Valuable Participant ,
Jan 22, 2020

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