Photoshop CC 2020 crashing constantly macOS

[dijonaise]

I can't get any work done, photoshop locks up within 10 minutes of opening. I have lost hours of work already!

{Thread renamed by moderator}

[Sahil.Chawla]

Hi there,

Sorry to hear about Photoshop crashing, could you please let us know what operating system version you're working on?

Could you please try deselecting "Use Graphics Processor" located in Photoshop's Preferences > Performance, then relaunch Photoshop and let us know if it helps?

Regards,
Sahil

[dijonaise]

Hi!

I am on macOS 10.14 Mojave.

Just now PS crashed several times on trying to fill the background with a color from the color picker.

I will try the "Use Graphics Processor" button and get back to you.

Thanks for the reply.

[MVR871]

This seemed to help me. I'm running Mohave 10.14.6, with cc 2020 running. was same previous to turning off the graphics processor. Couldn't get any work done....

[sandrocc]

Hello Sahil,

I tried this and photoshop is still constantly crashing. Photoshop 21.1.1 on Catalina 10.15.4.

[John Waller]

Any clues in the Catalina crash logs?

https://macreports.com/crash-reports-how-to-use-them-to-troubleshoot-why-your-mac-crashed/

[bdillustration]

Having the same issue! Upgraded about 3 weeks ago and PS keeps crashing. It seems totally random. Sometimes I can work (digitally painting) for an hour or so and then, bam! crash. Them sometimes it's 20-30 minutes.... crash. This is crazy. My money doesn't crash........ 

[John Waller]

Which operating system? Any clues in your crash logs?

[mike.deraco]

Yep this is happening for me as well. I am on Catalina 10.15.4 and PS is fully updated. I am using the clone stamp and after 15 minutes my entire mac is freezing then crashes. Totally sucks!

[kala_keli]

Am not sure why my own reply is shown elsewhere, but I am new and probably did something wrong.

Anyway, I am not sure it applies to all of you, but in my crash report I read something about 'database' and I turned off my VPN connection when working with Photoshop. I am using Tunnelblick. Since I turned it off, I have not experienced these monster crashes.  So it seems to me that Photoshop tries saving in a location that it cannot reach all the time. Maybe it helps some of you

[kala_keli]

Having the same issue. Am working on Catalina 10.15.3 and recently updated to Photoshop 2020. I can edit one or two pictures, then the whole computer crashes. It's a real pain in the ... and certainly not good for the computer. 

Crash reports say this: 

Crashed Thread: 1 Dispatch queue: com.apple.lsd.database

Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Exception Note: EXC_CORPSE_NOTIFY

Application Specific Information:
dyld3 mode
savedDB WAS seeded, newDB WAS NOT seeded. Failed attempting to remap database, abort to trigger seeding. Error: Error Domain=NSOSStatusErrorDomain Code=-9496 "kCSStoreBadDataErr" UserInfo={Line=201, Checksum=2, ZeroedRanges=(
"0x9BC000-0x9D7FFF (115 KB)"
), NSDebugDescription=kCSStoreBadDataErr, NSURL=file:///var/folders/zz/zyxvpxvq6csfxvn_n0000000000000/0/com.apple.LaunchServices.dv/com.apple.LaunchServices-1080-v2.csstore}
abort() called

Does this clarify something where I can do something? 

Best

Karsten 

[www.votos.nl]

I also experience constant crashes. MacOS 10.15.5 and just recently updated to the latest Photoshop. Very anoying crashes happen randomly. Three times in a few minutes just yet! 

[simon.jarpa33]

Same issue here, I have lost entire days of work and no one is going to pay them back for me. This is supposed to be a tool for professionals, there is schedules to be met. I hope Adobe rises to the challenge.

Running adobe on Catalina 10.15.5

Storage 190 GB + Free.

16 GB RAM

Graphics: Radeon pro 560 4 GB

[lucc36705758]

Did anyone every find a solution to this?

This has been happening to me for some time now!

[john5C47]

unistall the older version and reinstall latest version of software it will work find. remove cache from your system before install. or buy a original version from online shopping websites 

- Jagjit Singh

[eileenm76978312]

IOam having the same problem.   Photoshop freezes and then crashes my mac.  I have OS Catalina.  Does anyone know how to fix this.  It is driving me mad!!!!!

[kala_keli]

Someone indicated to me that I should use the activity monitor to check how much RAM is used. This helped a lot. It turned out that the amount of memory used increased continously until the computer froze. I installed 16 more GB and since then it didn't crash. That was 6 weeks ago and I am using Photoshop every day. Maybe this will help you as well...