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Photoshop CC 2021 unusable, crashes.

Explorer ,
Oct 22, 2020

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Anyone else finding the new Photoshop crashes when trying to edit type layers?

This has happened on two separate documents and is repeatable. 

Open document, try to edit a type layer (leading, type a new word, basically any normal type operation).

Spinning wheel for a couple of seconds. CRASH.

 

It's basically unusable for me, running Mac OSX Mojave 10.14.6 on a Mac Pro.

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Photoshop CC 2021 unusable, crashes.

Explorer ,
Oct 22, 2020

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Anyone else finding the new Photoshop crashes when trying to edit type layers?

This has happened on two separate documents and is repeatable. 

Open document, try to edit a type layer (leading, type a new word, basically any normal type operation).

Spinning wheel for a couple of seconds. CRASH.

 

It's basically unusable for me, running Mac OSX Mojave 10.14.6 on a Mac Pro.

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Crash or freeze

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373

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Oct 22, 2020 1
Explorer ,
Oct 22, 2020

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UPDATE. It now seems to crash after a minute or so whatever I am trying to do, so maybe not related to Type layers?

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Oct 22, 2020 0
Adobe Employee ,
Oct 22, 2020

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Hi Dominic,

 

We're sorry for the crash issue. Could you please turn off the GPU from the Photoshop preferences and check if that helps to resolve the crash issue?

 

Also, please submit the crash logs along with your email address. It will help us to find the root cause of the crash issue. Here's how you submit the crash logs: https://helpx.adobe.com/photoshop/kb/submit-crash-reports.html

 

Thanks,

Mohit

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Oct 22, 2020 1
Explorer ,
Oct 26, 2020

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Thanks Mohit, will give the above recommendations a try.

Dom

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Oct 26, 2020 0
Explorer ,
Oct 26, 2020

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Unfortunately turning off GPU doesn't help. Within a couple of minutes, Photoshop CC21 crashes, even if nothing is happening at all and I just leave it open with a file open. Will submit crash logs.

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Oct 26, 2020 0
Community Beginner ,
Oct 28, 2020

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Yes- it's unusable on my 2017 MacBook Pro. Crashes. General bugginess. I have to figure out how to reinstall PS 2020. What a gigantic time sink. Never had trouble like this before.

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Oct 28, 2020 0
New Here ,
Nov 03, 2020

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Hello!

I´m having the same problem. I can´t even open a photo nor create a new document. Every time I try to open/create a picture Ps CC21 keeps saying it can´t due to a programme disfunction.

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Nov 03, 2020 0
Most Valuable Participant ,
Nov 03, 2020

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Nov 03, 2020 0
New Here ,
Nov 15, 2020

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I am having the same issues.  Also running Mac OSX Mojave 10.14.6 on an iMac.   I am usually working in layers and it has occurrred mulptiple times, particularly when I select color range.   The dialog box comes up, but then freezes when I try to use the slider to dial in the range.  I end up force quitting.   I may have to revert back to the prior version.

 

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Nov 15, 2020 0