Photoshop CC 22.2 isn't deleting cropped pixels

New Here ,
Feb 13, 2021 Feb 13, 2021

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Not sure when this started, but I think it's fairly recent:  Even with the "Delete Cropped Pixels" box checked, Photoshop does *not* delete the unwanted pixels.

 

This causes a noticeable slowdown in my work doing photo enhancements.  I often scan multiple photos at a time in high resolution then crop them into individual files.  With PS now *not* deleting the pixels upon cropping, every adjustment I apply is applied to the size of the original large scan, not to the smaller single-photo file like I want.  PSD file sizes are much larger, too, of course.

 

Is there somehow to get PS to revert to the correct action to delete everything but what's inside the Crop tool bounds when "Delete Cropped Pixels" is selected?

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Bug, Problem or error, Windows

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correct answers 1 Correct Answer

Adobe Community Professional , Feb 13, 2021 Feb 13, 2021
First try resetting the Crop Tool by right-clicking on its icon in the Options Bar Using the Brush Tool as an example. If that fails, Reset Preferences:

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Adobe Community Professional ,
Feb 13, 2021 Feb 13, 2021

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First try resetting the Crop Tool by right-clicking on its icon in the Options Bar

Using the Brush Tool as an example.

 

Brush reset.png

If that fails, Reset Preferences:

reset prefs 2020.png

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New Here ,
Feb 15, 2021 Feb 15, 2021

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That seems to have done the trick.  After resetting Tools & Preferences, Photoshop is worrking as expected.  Thanks!

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Adobe Community Professional ,
Feb 13, 2021 Feb 13, 2021

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I don't know why it's working this way on your computer. It's fine here. Two things to try:

  • Prefs > General > Reset Preferences on Quit (after backing up customization)
    or
  • Use the Rectangle Marquee tool "M" > drag a rectangle (or set options in the options bar to a specific size or ratio) >
    then go to Image > Crop

~ Jane

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Adobe Community Professional ,
Feb 14, 2021 Feb 14, 2021

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Are there Smart Objects involved? 

Could you please post screenshots with the pertinent Panels (Toolbar, Layers, Options Bar, …) visible? 

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