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Photoshop CC, Cannot save files in desired folder

New Here ,
Feb 14, 2019 Feb 14, 2019

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Hello, I have a problem I need help with.

I have started using latest photoshop with creative cloud on my windows 10. When I try to save the file in my c drive, which I have tried .psd and .jpeg files so far, I cannot save due to an error saying 'Could not save "file name" because the file cannot be found.' However, I noticed that I can save in 'creative cloud files' folder, made after installing creative cloud. Other than that folder, I cannot save. If I want, I could copy this file saved and paste to place I want to save.

I can save in this creative cloud files folder, but I would like to save files in folders i want to. This is a problem especially if I want to fix a jpeg file and save directly in the same folder where original file is in. I would have to do extra work, saving in creative cloud files folder and moving its location.

In summary, I would like to save my photoshop files directly into folders where I want them to be.

     How can I solve that 'Could not save "file name" because the file cannot be found.' problem?

     Why am I only able to save directly in 'Creative Cloud Files'?

Every help would be great. Thank you.

Moderator: Moved from Adobe Creative Cloud to Photoshop

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correct answers 1 Correct answer

Deleted User
Feb 15, 2019 Feb 15, 2019

Hi

Try this, go to Update & Security > Windows Security > Virus & Threat Protection

Scroll down to this

And turn off this

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Guest
Feb 15, 2019 Feb 15, 2019

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Hi

Try this, go to Update & Security > Windows Security > Virus & Threat Protection

Scroll down to this

And turn off this

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New Here ,
Feb 19, 2019 Feb 19, 2019

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LATEST

It worked! Thank you.

Don't know why it is blocked too when blocking ransomeware but oh well, it worked.

Thank you again!

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