Photoshop (CC) crashes as soon as i open the text tool

Community Beginner ,
Mar 03, 2020

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So im using the Creative Cloud on a 2017 Macbook Pro 13 inches (in chase thats important)

i was wondering if someone else got the same problem or knows how to fix it.

Re-Installing didnt help, i got the latest updates. I'm kinda lost....

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Crash or freeze, Mac, Problem or error

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Photoshop (CC) crashes as soon as i open the text tool

Community Beginner ,
Mar 03, 2020

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So im using the Creative Cloud on a 2017 Macbook Pro 13 inches (in chase thats important)

i was wondering if someone else got the same problem or knows how to fix it.

Re-Installing didnt help, i got the latest updates. I'm kinda lost....

TOPICS
Crash or freeze, Mac, Problem or error

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2.3K

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Mar 03, 2020 2
Adobe Community Professional ,
Mar 03, 2020

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Which version of Photoshop? did you check for bad fonts? 

Check also https://helpx.adobe.com/lt/photoshop/kb/troubleshoot-fonts-photoshop.html

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Mar 03, 2020 0
Community Beginner ,
Mar 03, 2020

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It's Version 21.1 

Followed the steps but it still crashed.

It Litteraly chrases as i press the 'T-Button' or select the tool trough the bar.

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Mar 03, 2020 1
New Here ,
Mar 03, 2020

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Experiencing the same issue. I did a font test and no damaged fonts. No luck after an uninstall and reinstall either.

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Mar 03, 2020 0
Adobe Community Professional ,
Mar 03, 2020

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Are you on Mac as well? Did you guys try other document types (like 8-bit or 16-bit)? Documents open or closed?

 

Try also using Type > Font Preview Size > None on the menu bar before even attempting to click the Type Tool.

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Mar 03, 2020 2
Community Beginner ,
Mar 06, 2020

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Well, Font Preview Size > None, seems to work. but it doesnt seem to be a long-term solution. But i'll keep it like that for now, maybe an upcoming update will fix this issue

 

thanks for the help!!!!

at least i can continue working now

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Mar 06, 2020 0
Adobe Community Professional ,
Mar 06, 2020

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It's always seemed a little wonky and laggy to me, as cool and helpful as it is. I'm guessing video drivers aren't helping here. It's too bad Apple doesn't give control of that to the user to help rectify issues.

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Mar 06, 2020 0
Community Beginner ,
Mar 09, 2020

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I actaully just got this fixed. The problem was that some of my fonts were corrupted. Try removing problem fonts as follows:

 

  1. Choose Applications > Font Book.
  2. Choose All Fonts in the Collection column.
  3. Choose File > Validate Font.
  4. Delete the damaged or duplicate fonts.

That might fix the problem and perhaps some other font-related problems as well.

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Mar 09, 2020 0
New Here ,
Dec 18, 2020

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After uninstalling all (possible) fonts, checking and two hours of searching, I found the solution here. Many thanks for this. Type > Font Preview Size

 

In German:

Nach Deinstalieren aller (möglichen) Fonts und zwei Stunden Suche habe ich hier die Lösung gefunden. Vielen Dank dafür. Auf Deutsch: Menü > Schrift > Vorschaugröße für Schrift > OHNE

 

ADOBE: WHAT A MESS!

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Dec 18, 2020 0
New Here ,
Dec 20, 2020

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I had the same trouble and the ( Type > Font Preview Size > None )seems to have worked for me.

Thank you

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Dec 20, 2020 2
New Here ,
Dec 24, 2020

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Thank you posting this. I've been using InDesign as a work-around! 

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Dec 24, 2020 0