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Photoshop CC GIF exporting with wrong frame timing

New Here ,
Mar 16, 2020

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I used to make display ads all the time at my old job, so I'm not sure why it's a problem now. It's a simple small ad, first frame 3 seconds, next two frames .5 seconds, last frame 2 seconds. 

 

However, when I export for web as a GIF, then I go to preview it on my desktop, the timing is all wrong. The first two frames are super fast and the last two are slow. I did a test email of it to myself just to be sure, and it's wrong there as well, so there's no way I can send it out until I get the timing fixed.

 

Thank you!

 

 

EDIT

Tried exporting on my PC and worked just fine.... mac issue?

 

 

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Photoshop CC GIF exporting with wrong frame timing

New Here ,
Mar 16, 2020

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I used to make display ads all the time at my old job, so I'm not sure why it's a problem now. It's a simple small ad, first frame 3 seconds, next two frames .5 seconds, last frame 2 seconds. 

 

However, when I export for web as a GIF, then I go to preview it on my desktop, the timing is all wrong. The first two frames are super fast and the last two are slow. I did a test email of it to myself just to be sure, and it's wrong there as well, so there's no way I can send it out until I get the timing fixed.

 

Thank you!

 

 

EDIT

Tried exporting on my PC and worked just fine.... mac issue?

 

 

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Problem or error

Views

690

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Mar 16, 2020 2
New Here ,
Apr 08, 2020

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I'm having the same issue! Sadly no PC I can use to save my GIF. 

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Apr 08, 2020 0
New Here ,
Apr 23, 2020

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I'm having the exact same issue on my Mac. Adobe, it would be great if you could fix this as I have to create some urgent GIFs for a client.

 

Thanks

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Apr 23, 2020 0
LEGEND ,
Apr 23, 2020

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This is a user Forum, so you are not really addressing Adobe here, even though some Adobe employees thankfully have been dropping by.

 

»then I go to preview it on my desktop«

With the Finder preview? Have you tried previewing in a browser? 

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Apr 23, 2020 2
New Here ,
Jun 17, 2020

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I was having the same problem on my mac, but it looks like it was just a view problem. Looks normal in Chrome.

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Jun 17, 2020 2
LEGEND ,
Apr 23, 2020

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There was a report on Mac Finder preview displaying gifs wrong – I guess it might be that Photoshop creates gifs with ambiguousity or it might be that Mac’s Finder interprets them downright wrong.  

https://feedback.photoshop.com/photoshop_family/topics/when-creating-a-frame-animation-the-timing-ap...

 

Do the gifs perform as expected in a browser window? 

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Apr 23, 2020 2
New Here ,
Jun 26, 2020

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Same problem here, Mac user

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Jun 26, 2020 1
New Here ,
Sep 29, 2020

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Hi, I'm experiencing the same thing for the first time ever. I make GIFs almost daily for work, and suddenly out of the blue it decided to do this...Any updates or finds since the topic posted in March?

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Sep 29, 2020 0