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Photoshop cc keeps freezing during editing

New Here ,
Oct 17, 2020

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For about a month now when using the  latest photoshop CC software, whilst editing photoshop freezes and i am having to force quit as its not responding.  Everything is up to date and I'm using a MacBook Pro (retina 15" 2015) 16gb memory MacOS Catalina. Anyone else having issues?

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Crash or freeze

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Photoshop cc keeps freezing during editing

New Here ,
Oct 17, 2020

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For about a month now when using the  latest photoshop CC software, whilst editing photoshop freezes and i am having to force quit as its not responding.  Everything is up to date and I'm using a MacBook Pro (retina 15" 2015) 16gb memory MacOS Catalina. Anyone else having issues?

TOPICS
Crash or freeze

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21

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Oct 17, 2020 0
Adobe Employee ,
Oct 19, 2020

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Hi there,

 

We are sorry about the experience due to the app freezing.

 

Please share the version of Photoshop you're using? Like Photoshop 21.2.4

 

Does the app freezes or crashes while performing a specific task and using a particular tool? To get started, you may checkout the steps mentioned here: https://helpx.adobe.com/photoshop/kb/photoshop-slow-lags.html

 

Thanks,

Akash

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Oct 19, 2020 0