Photoshop CC Render Video stuck at Initializing Video Export.

[architaraztype]

Hi.

I have Photoshop and Illustrator, yearly CC subscription.

Decided to trial After Effects (it also automatically installs Media Encoder).

But after installation, Photoshop is somehow unable to render any video (timeline video), it is stuck at "initializing video export".

Searching through internet didn't help, couldn't resolve the issue.

Things I've tried:

Uninstalling After Effects -  didn't help

Completely uninstalling Creative Cloud and reinstalling -  didn't help

Restore the so-called Photoshop Preferences file  - didn't help (did it with shortcut, message appeared as expected).

Tried to disable OpenGL - didn't help

So here I am

I am on Mac.

Help me pls or the only solution I see is to reset my Mac.

Thanks you in advance!!!

[Konee_Rok]

Hi, read this thread its related to your issue although still unsolved. Hopefully someone can pass this to Adobe Staff. "Render Video" Not Opening | Photoshop CC 2018

[defector5 · Accepted solution]

I fixed it.

I did not have my Premiere Pro and After Affects installed.
After Installing them, some engine must have kicked in, because now I no longer have any hangs at all initializing ANY video functions and/or rendering.
Running Windows 10.

Funny thing; after I reinstalled Premiere and After Effects, I played with them and no longer have a need to do video in Photoshop. 

But it IS FIXED. 

[LosingTheWillToLive]

To me, that's not a fix. I haven't got the disk space available to go around installing additional software to "fix" a bug in my existing software.

[natalien19352437]

I'd had the same issue (same Mac OS as well). I had no problems after updating Photoshop. I think this is a very recent update, since I had looked only a couple of days ago and everything had been up to date. Hope this helps you, too!

[RicSenior]

I am having same problem.  I have Photoshop cc 21.2.4.  Tired before the update to 2.4 and tried afterwards.  No luck.  The bar goes all the way across and then just stays at the end with the circle of dots still circling after more than an hour.  This is a timelapse made from 800 photos.  I've search the issue and don't see a solution that does not involve additional software.  

[raeb93204824]

I DEFINITELY agree with this! I'm here because I ran into this issues obviously however downloading and paying for two additional programs I don't have the space for or use simply so I can export a gif from PS is a load of BS. 

[raeb93204824]

*issue 

[jashuag11943479]

having the same issue.

this is not a fix.

[jashuag11943479]

I figured out the problem was caused from a 3rd party plugin (insta360 premiere plugin) that was installed in the following path "/library/application support/adobe/common/plug-ins/7.0/mediacore"

empty that folder, reboot, and it should work!

[davem5181418]

That worked for me too - thanks!

[LosingTheWillToLive]

I have the same problem.

Mac OS 10.13.4

Photoshop 19.1.3 (installed immediately before I tried to render a video)

Initializing Video Export hangs at about 50%

Initializing Video Import hangs at about 50%

[vaynervinny]

having the same issue. upgraded everything (software, OS), installed AE/Premiere, have them running in the background. nothing fixes it.

[davidh63477296]

Same here. Stuck at 50%. I had to give up on photoshop for this part of my project

[billbridgeforth]

Same here. Tried everything in this thread. Just decided to use After Effects even though it was a simple animation that could've been done in Photoshop.

[HoldingStudios]

Same problem, pretty disappointed that this feature is offered in Photoshop but doesn’t seem to actually work. Time to learn After Effects.

[Cazzarella]

I'm on OS 10.13.6 and getting the same problem. Tried installing premiere pro and after effects but still didn't work. As a get around I just did it through my CS6 version and it worked fine. There's clearly a bug in CC18 that even the most recent update (which I did yesterday) a hasn't fixed.

[liamd11522706]

Make sure the Timeline is set to 'Once' and not 'Forever' in the bottom left of the timeline controls.

'Forever' puts it into an infinite loop

[MidhunJose]

It's set to Once only. So this didn't make any difference at all.

[NBRDesign]

II have used this functions hundreds of times with previous versions of Photoshop and 3D Video . I am now using 2019 and trying to render a 5 second 3D Postcard video with keyframes from a Video Timeline and it gets stuck at initializing. The bar gets all the way to the end then sits there and I have to cancel. I have the entire suite installed and have successfully used Media encoder from AE, Premiere, and even Character Animator without issues. 

[kevinw16162593]

yep same issue here. i have photoshop vers 21.0.1. Initialising gets stuck around 100% and hangs.

[kevinw16162593]

So I've just solved my own issue (appreciate it may be different to others) - when i had chosen to render i hadn't noticed that McAfee was asking for internet access for two adobe files. (They had popped under instean of over!). Allowing these files has cured my issue.

[mr hooga]

Hey, you saved me. Wasn't McAfee or any virus scanner window I didn't notice, it was a weird popup box (styled like pre-CC) telling me that some problems with Color Finesse from After Effects arose. Before, I was stuck at 100%. So I guess, the original fix with installing AE seemed to have ticked some boxes.

[Mr.Black]

i'm also using McAfee live safe. how do i fix this and allow those files? i didn't recieve any notificatio at all

[Dominik.Voll]

Hi all, 

I have the same issue with my MAC, currently no additional firewall is running e.g.McAfee

Any Idea?