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Photoshop CC Update? Can no longer use my extension

New Here ,
Oct 23, 2020

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I woke up today, opened up Photoshop CC and realized that my Ultimate Retouch Panel extension is gone. I checked folder directories to make sure the software folder is still in the right location which it is. What happened and how do I fix it? 

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Photoshop CC Update? Can no longer use my extension

New Here ,
Oct 23, 2020

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I woke up today, opened up Photoshop CC and realized that my Ultimate Retouch Panel extension is gone. I checked folder directories to make sure the software folder is still in the right location which it is. What happened and how do I fix it? 

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Problem or error

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18

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Oct 23, 2020 0
Tony5E91 LATEST
New Here ,
Oct 23, 2020

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It is certainly the update. I just spent over an hour with a customer "support" agent. I suggested a version roll back (the fact that I had to be the one to suggest that is ridiculous) and sure enough once I did that, my Ultimate Retouch Panel appeared with no issues. Adobe will not accept responsibility however. There is no problem with my system. There's a problem with Photoshop. 

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