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Just updated to 14.1.2. and now no jpg files are opening at all. I can open them in "preview" or other image viewers, but getting a "Could not complete your request because the file was not found." error.
any thoughts?
installing camera raw 9.4 fixed my issue. osx 10.8.5
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Are you on PC or MAC? Have you tried draging a JPG into Premiere?
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On a mac. I was able to open the same .jpg in Illustrator. Haven't tried premier yet
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Sorry, I was just replying to a post in the Premiere forum! I didn't mean to write Premiere here, what I meant was Photoshop!! *DOH*
Ok, I am on PC myself and not really what you might call an Mac expert. Did you try to drag and drop a JPG into Photoshop? Tried opening it using Bridge?
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drags into premier fine. don't have bridge installed or don't use it.
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Yes, but what I mean was does it drag into Photoshop?
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It does not open when i drag it to photoshop.
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Ok, then I assume you get the same error in PS whether you double-click on the JPG, drag it into PS or use the Open command. I thought maybe this was a OS related problem, but maybe not then.
I suppose you could try and reset the PS preferences. Hold down Command + Option + Shift while starting up Photoshop. A dialog box will appear asking if you wish to delete the preferences/settings file.
Keep in mind that this will reset your personal preferences!
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Just did the reset on the preferences. Same error message after resetting.
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Then I am afraid I am out of ideas, apart from uninstalling and then reinstalling PS.
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HI there. I have excactly the same problem. It started yesterday. Photoshop CC opens everything else, but when I try to open a .jpg file it says
"Could not complete your request because the file was not found."
I'm on Mac, OS X 10.9.2, Photoshop CC 14.2.1
@BuddyOverstreet: Did you manage to fix the problem? If yes, I would love to know how to do it.
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Problem remains unresolved. I think it has to do with mavericks os—
Sent from Mailbox
On Wed, Apr 30, 2014 at 7:56 AM, Guruhouse <forums_noreply@adobe.com
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Thank you.
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I have the same problem. Just purchased photoshop cc and it will not load any JPEG or open camera raw. Any other solutions?? thanks
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jwalker1990 wrote:
will not load any JPEG or open camera raw.
Just a shot in the dark - perhaps the two are connected if jpegs are set to open through ACR (Under Preferences > Camera Raw preferences).
Doesn't solve the problem, but maybe narrow it down.
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Did you fix the issue-- Same thing happening to me. All was fine... then jpgs won't open!
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Anyone found an answer to this yet? We have the exact same problem on our 10.6.8 machines.
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We have the same problem. Also Mac OSX 10.6.8. Reinstalled Photoshop CC but that didn't help.
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Maybe we've found a work around for this. Seems to be a problem with the Camera Raw 8.4 plug-in.
Tried reverting back to v8.3, and it seems to solve the problem:
Hope it helps.
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The solution was to remove the Camera Raw.plugin that is located in Macintosh HD/Library/Applications Support/Adobe/Plug-ins/CC/FIle Formats/. This issue seems to only occur on Creative Cloud when run on Mac OS X 10.6.8. It seems that the version 8.4.1 is incompatible with Mac OS X 10.6.8. It is only for Mac OS X 10.7 and higher. Hope this helps...
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thank you so much. this has been bothering me for months!!!!
i was so disappointed to install Yosemite and see that the problem was still there, because i had really tried to reinstall everything multiple times and nothing ever worked.
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That worked for me, thanks!
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I just fixed it after I noticed that Photopshop couldn't even open the camera raw preferences. I downloaded the Camera raw.plugin 8.3 on this page: http://goo.gl/kAee40 and then I placed it in my Applications/Adobe Photoshop CC 2014 and also Applications/Adobe Photoshop CC 2014/Generator
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we are all having the same problem with yosemite.... its a pain... no solution yet
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i found the solution on a mac with yosemite
go to the finder preferences and click "advanced"
check the box that says "show all file name extensions"
boom!