Photoshop CC won't open any .jpg files

New Here ,
Jan 06, 2014 Jan 06, 2014

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Just updated to 14.1.2. and now no jpg files are opening at all. I can open them in "preview" or other image viewers, but getting a "Could not complete your request because the file was not found." error.

any thoughts?

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correct answers 1 Correct Answer

New Here , Mar 25, 2016 Mar 25, 2016
installing camera raw 9.4 fixed my issue. osx 10.8.5 Camera Raw installer for Adobe Photoshop CC and CS6

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New Here ,
Apr 01, 2015 Apr 01, 2015

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having the same issue, this a big problem. are there any news about this problem?

I tried the workaround suggested by @brucemia but it didn't work for me.

😮 help !

[ btw, I'm on Yosemite 10.10.2 and Photoshop CC 2014.2.2]

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New Here ,
Apr 08, 2015 Apr 08, 2015

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I solved the issue !!! Hope this helps everybody. 

Apparently, during the last update, Camera Raw was deleted or something, and even though I don't use it, it causes this issue with jpg files.

I just reinstalled Camera Raw (download from this link : Camera Raw plug-in installer ), restarted Photoshop, and now I can finally open jpgs.

cheers

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Participant ,
Jul 01, 2015 Jul 01, 2015

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anitahorn worked! Thanks.

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New Here ,
Jul 07, 2015 Jul 07, 2015

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Thanks so much. I was panicking cause I had a deadline and I couldn't open any of my images... it was embarrassing cause my client was waiting.

but this fixed the issue

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New Here ,
Sep 15, 2015 Sep 15, 2015

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That worked for me as well.  Thanks so much! 

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New Here ,
Mar 03, 2016 Mar 03, 2016

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Thanks anitahorn!

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New Here ,
Mar 25, 2016 Mar 25, 2016

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installing camera raw 9.4 fixed my issue. osx 10.8.5

Camera Raw installer for Adobe Photoshop CC and CS6

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New Here ,
Mar 25, 2016 Mar 25, 2016

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It worked, thank you very much.

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New Here ,
Mar 25, 2016 Mar 25, 2016

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it solved my problem too. thank you

http://alemicihan.com

Best regards

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New Here ,
Apr 29, 2019 Apr 29, 2019

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Thank you so much for the tip! This has solved by problem with Photoshop CC and Photoshop CS6 crashing when importing jpgs or RAW camera files.

Cheers,

Mark

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New Here ,
Apr 07, 2016 Apr 07, 2016

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Thank you anitahorn! Installing camera raw 9.4 fixed the issue on my osx 10.7.5

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New Here ,
Apr 29, 2016 Apr 29, 2016

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I'm just updated Photoshop CC from Creative Claud.. and works!!!!!!!!

Thank you anyway...

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New Here ,
Nov 28, 2017 Nov 28, 2017

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I just updated to latest version of Photoshop, InDesign, and CameraRAW. Suddenly I am not able to right-click on JPG files and open them in Photoshop. I get long list of apps I could open them in, but new version of Photoshop isn't on it. CC Apps dashboard says RAW is updated. I *can* open the JPGs by navigating to them through the File menu in Photoshop, but this is much more inconvenient than what I was able to do up until yesterday. Can anyone suggest a fix? Thanks.

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New Here ,
Dec 04, 2017 Dec 04, 2017

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update to the latest Camera Raw plugin and all should be fixed...I couldn't open any jpegs in any manner...but after installing the plugin it worked

Camera Raw plug-in installer

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New Here ,
Jul 16, 2018 Jul 16, 2018

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Hi just had same issue bought a new external hard drive transferred my files then found no jpegs would open in PS CC from my old or new external drive!! So I did the camera raw installation and boom !(I don't even use camera raw for anything but hey) My jpegs and I are reunited. Thanks everyone.

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New Here ,
Nov 06, 2019 Nov 06, 2019

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Amazing! It worked, thanks so much. It has been driving me insane. 🙂 

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