Photoshop cc2015

New Here ,
Mar 04, 2021 Mar 04, 2021

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I have an iMac 2011 using Photoshop CC 2015. Photoshop (only) has recently been crashing. I have plenty of memory and I have gone over any other potential issues with Apple, they can't find a problem with the Mac. I know I cannot update Photoshop to the current version as it is not supported by my system. I think I know the answer...update my Mac, but before I go to such expense I want to be sure this is my only option? I am also paying for a subscription to Adobe for Lightroom and Photoshop which I cannot use, but I cannot find any way to get to talk to anyone from Adobe to get any advice? Any thoughts would be appreciated. 

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How to, Mac, Problem or error

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Adobe Community Professional ,
Mar 04, 2021 Mar 04, 2021

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hi. Please try resetting the preferences: https://helpx.adobe.com/photoshop/using/preferences.html#reset_preferences

Also, check this link: https://helpx.adobe.com/photoshop/kb/photoshop-slow-lags.html

 

Marlon Ceballos.

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