Photoshop closing on iPad Pro while fetching subscription details.

Community Beginner ,
Apr 14, 2021 Apr 14, 2021

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Hello, 

I have recently bought an iPad Pro 12.9 for editing on the go, but photoshop just won't work. When I first open the app it lets me press the sign in button, but that's as far as it gets before closing. Then when I re open the app, it gives a loading icon and says fetching subscription details, then closes again.  Then every time after that it closes instantly. I've uninstalled it a bunch of times and re installed, but the same sequence happens again. Any help would be greatly appreciated. 

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Crash or freeze, Mac, Problem or error

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Adobe Community Professional ,
Apr 14, 2021 Apr 14, 2021

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Community Beginner ,
Apr 14, 2021 Apr 14, 2021

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Thanks, I will swap it over. 

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Adobe Community Professional ,
Apr 14, 2021 Apr 14, 2021

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Please post over on 

Photoshop for Mobile

this Forum is dedicated to Photoshop proper. 

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