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photoshop consistant crashing cc 2021

New Here ,
Jul 15, 2020

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I use photoshop daily, and ever since the 2021 updates it has crashed consistantly for seemingly no reason. I've sent atleast 5 crash reports to adobe. this is inferiating.

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Crash or freeze, Problem or error

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photoshop consistant crashing cc 2021

New Here ,
Jul 15, 2020

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I use photoshop daily, and ever since the 2021 updates it has crashed consistantly for seemingly no reason. I've sent atleast 5 crash reports to adobe. this is inferiating.

TOPICS
Crash or freeze, Problem or error

Views

283

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Jul 15, 2020 0
Most Valuable Participant ,
Jul 15, 2020

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If you have reset you preferences and tools and PS keeps crashing use a prior version like 21.1.3. Perhaps Adobe will fix 21.2 so PS will be more stable on your machine.

JJMack

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Jul 15, 2020 0
New Here ,
Nov 08, 2020

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I have the same issue, did you manage to fix the issue?? I open photoshop, and within a few clicks it will close and create a crash report. 

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Nov 08, 2020 0
Adobe Community Professional ,
Nov 08, 2020

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Which version of Photoshop and OS?
How much RAM and spare disk capacity do you have?
Have you tried resetting your Photoshop preferences, which you can do under the General tab in photoshop preferences?

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Nov 08, 2020 0
New Here ,
Nov 08, 2020

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Hello, thank you so much for responding - I am using mac OS Catalina V.10.15.7 and I was using Photoshop CC 2021.

After finding advice on different forums and blogs I tried firstly by editing preferences in PS inc. the available RAM, graphics processor settings and caching... I then completely uninstalled CC from my computer and re installed it - nothing worked.

I have been at a loss and decided to go back to photoshop 2020, once this was installed I opened the file I was having trouble with and it works fine.. so I think I will wait a little while until I upgrade!

Thanks so much for your response!

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Nov 08, 2020 1