Photoshop Corrupt File

New Here ,
Dec 29, 2020

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Recently reopened this file and it looks like this now. The background was white with a hardwood floor and contains a smart object for the poster frame area. Does anyone know how to fix it or do I need to redo it?

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Photoshop Corrupt File

New Here ,
Dec 29, 2020

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image.jpg

Recently reopened this file and it looks like this now. The background was white with a hardwood floor and contains a smart object for the poster frame area. Does anyone know how to fix it or do I need to redo it?

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How to, Mac, Problem or error

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Dec 29, 2020 0
Adobe Community Professional ,
Dec 29, 2020

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Hi! It's hard to tell what we are looking at. Can you give us a little more information? What versionof Photoshop are you using? Are you on a Mac or Windows machine? What did the file look like before?

Let us know so we can help you more effectively,

Thanks,

Michelle

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Dec 29, 2020 0
New Here ,
Dec 29, 2020

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Hello,

I'm using a MacBook Pro year 2014, I'm using photoshop 21.0.2 release. The image I posted is what you see when you open the file. I tried to save a new jpg to see if it was just in photoshop but it also causes the jpg to have the blue background. Not sure what happened to this because I haven't opened the file in a few weeks now.

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Dec 29, 2020 0
New Here ,
Dec 29, 2020

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This is what the file looked like before, the poster part is a smart object and the wall and floor is a separate layer.

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Dec 29, 2020 0
JJMack LATEST
Most Valuable Participant ,
Dec 29, 2020

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In the photo of your display  where your machine is running Photoshop.  Editing your psd Mockup Template it look like the Top layer's Smart Object content has been replaced and the bottom layer 0 is now targeted and being work on. Most of Layer 0 content seems to have been overlaid with  a low opacity green stroke though the move tool is the current tool.   Did layer 0 have the green overlay before you replaced the top layer's  smart object content?   The before image shown was a Jpeg not your actuals mockup.  You may want to post a screen capture of the actual PSD mockup the PSD file may have been corrupted.

JJMack

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Dec 29, 2020 0
Adobe Community Professional ,
Dec 29, 2020

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File corruption is almost always caused by failing hardware. It can be a disk about to fail or bad RAM, but if you're working off external disks that would be the prime suspect. Check all cables and connectors thoroughly.

 

If you're working directly over a network, don't. Networks are notoriously unstable. Work locally, then copy over.

 

Power loss during a save can also corrupt files.

 

There is one more remote possibility: a buggy video driver. Yes, GPUs do a lot of data processing these days, and a bad driver can corrupt. But that means the file was actually saved in a corrupt state and you would have seen it.

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