photoshop could not save because of a program error

Explorer ,
Nov 29, 2020 Nov 29, 2020

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I'm trying to work off of my new Synology NAS system. Everything was working great, until I tried to open a .psd file, make a change then Save. I got an error that said, "photoshop could not save because of a program error." No other clues...I can save as fine. But when I open the new file, make a change and save, same issue. I'm also able to open a file from my local drive and save just fine. So this appears to be an issue saving to a network.


I've tried many solutions from online searchers including disabling the generator plugin, unlocking the library folder, etc...no solutions. 

Please help, thanks.

 

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Explorer ,
Nov 30, 2020 Nov 30, 2020

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I've solved this myself. I went to Photoshop preferences and "Reset Preferences on Quit." Then restarted my computer. Problem solved.

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Explorer ,
Dec 02, 2020 Dec 02, 2020

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Unfortunately I spoke too soon...This problem is back. Initially I fixed this by clearing preferences and restarting my computer. But now I'm back to not being able to save images...Any solutions out there? 

 

Screen Shot 2020-12-02 at 1.45.57 PM (2).png

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New Here ,
Dec 11, 2020 Dec 11, 2020

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I'm having the same issue

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Adobe Community Professional ,
Dec 11, 2020 Dec 11, 2020

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See this for troubleshooting. https://helpx.adobe.com/uk/photoshop/kb/networks-removable-media-photoshop.html

However do note that Photoshop is not officially supported for working directly to networks. Try saving to a local drive and copying the file across.

 

Dave

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Explorer ,
Mar 23, 2021 Mar 23, 2021

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"However do note that Photoshop is not officially supported for working directly to networks."

 

??

 

Since when? I have saved Photoshop files to a local drive across the network for over 20 years. Only recently has it refused to do so, and only sporadically. Same error as OP. This never happened—and I mean never, not once—until PS22.

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Adobe Community Professional ,
Mar 23, 2021 Mar 23, 2021

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