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Photoshop crash on launch

New Here ,
Jul 15, 2020

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<?xml version="1.0"?>

<!DOCTYPE AdobeCrashReport SYSTEM "AdobeCrashReporter.dtd">

<crashreport serviceVersion="3.0.2" clientVersion="3.0.2" applicationName="Adobe Photoshop" applicationVersion="21.2.0" build="20200604.r.225" source="Windows-Client" crashType="n/a">

<time year="2020" month="7" day="15" hour="16" minute="34" second="21" timeoffset="60" timezone="Paris, Madrid (heure d’été)"/>

<user guid="9bca4b3e-c18d-4301-9181-131fa637f385"/>

<system platform="Windows 10 Pro" osversion="10.0" osbuild="19041" applicationlanguage="fr-fr" userlanguage="fr-FR" oslanguage="fr-FR" ram="16319" machine="AMD Ryzen 5 2600X Six-Core Processor" model="AMD64 Family 23 Model 8 Stepping 2" cpuCount="12" cpuType="8664" cpuFreq="3800 MHz"/>

<gpu>

<gpuinfo availability="Running/Full Power" adapterCompatibility="NVIDIA" adapterRAM="4095 MB" caption="NVIDIA GeForce RTX 2060 SUPER" description="NVIDIA GeForce RTX 2060 SUPER" driverDate="20200705000000.000000-000" driverVersion="27.21.14.5167" videoModeDescription="1920 x 1080 x 4294967296 couleurs" pnpDeviceID="PCI&#92;VEN_10DE&#38;DEV_1F06&#38;SUBSYS_3FED1458&#38;REV_A1&#92;4&#38;1DA95F35&#38;0&#38;0019" installedDisplayDrivers="nvldumdx.dll"/>

</gpu>

<crash exception="EXCEPTION_ACCESS_VIOLATION" exceptionCode="0xc0000005" instruction="0x0000000000000000">

<backtrace crashedThread="0">

<thread index="0">

<stackStatement index="1" address="0x00007FFF42A16C14" symbolname="napi_retain_debugger_session"/>

<stackStatement index="2" address="0x00007FFF42A12151" symbolname="napi_retain_debugger_session"/>

<stackStatement index="3" address="0x00007FFF429DC5AD" symbolname="napi_retain_debugger_session"/>

<stackStatement index="4" address="0x00007FFF42A893FC" symbolname="napi_retain_debugger_session"/>

<stackStatement index="5" address="0x00007FFF42A95690" symbolname="napi_retain_debugger_session"/>

<stackStatement index="6" address="0x00007FFF42A9229F" symbolname="napi_retain_debugger_session"/>

<stackStatement index="7" address="0x00007FFF42A861C3" symbolname="napi_retain_debugger_session"/>

<stackStatement index="8" address="0x00007FFF42A84464" symbolname="napi_retain_debugger_session"/>

<stackStatement index="9" address="0x00007FFF42AC7054" symbolname="napi_retain_debugger_session"/>

<stackStatement index="10" address="0x00007FFF43372CFF" symbolname="CrashForExceptionInNonABICompliantCodeRange"/>

<stackStatement index="11" address="0x00007FFF42E5EA2D" symbolname="CrashForExceptionInNonABICompliantCodeRange"/>

<stackStatement index="12" address="0x0000034DC90D1873" symbolname="unknown"/>

</thread>

</backtrace>

<registerSet>

<register name="RAX" value="0x0000000000000000"/>

<register name="RBX" value="0x00007FFF43A430E0"/>

<register name="RCX" value="0x0000000000002012"/>

<register name="RDX" value="0x0000000102AF8308"/>

<register name="RSI" value="0x0000000000000001"/>

<register name="RDI" value="0x0000000102AF8588"/>

<register name="RSP" value="0x0000000102AF82E8"/>

<register name="RBP" value="0x0000000102AF8680"/>

<register name="RIP" value="0x0000000000000000"/>

<register name="EFL" value="0x0000000000010246"/>

<register name="LastExceptionToRip" value="0x0000000000000000"/>

<register name="LastExceptionFromRip" value="0x0000000000000000"/>

</registerSet>

 

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<binaryImage start="0x00007FFF89A30000" end="0x00007FFF89A4D000" path="imagehlp.dll"/>

<binaryImage start="0x00007FFF88040000" end="0x00007FFF88074000" path="rsaenh.dll"/>

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<binaryImage start="0x00007FFF80ED0000" end="0x00007FFF80F0B000" path="DXCore.dll"/>

<binaryImage start="0x00007FFF3FFE0000" end="0x00007FFF4022D000" path="adobe\aif.dll"/>

<binaryImage start="0x00007FFF3B380000" end="0x00007FFF3DBC5000" path="nvoglv64.dll"/>

<binaryImage start="0x00007FFF66A20000" end="0x00007FFF66C2B000" path="msxml3.dll"/>

<binaryImage start="0x00007FFF37620000" end="0x00007FFF3764A000" path="D3DSCache.dll"/>

<binaryImage start="0x00007FFF62870000" end="0x00007FFF62B26000" path="adobe\IMSLib.dll"/>

<binaryImage start="0x00007FFF87850000" end="0x00007FFF87873000" path="gpapi.dll"/>

<binaryImage start="0x00000197FC110000" end="0x00000197FC1D9000" path="Windows.ApplicationModel.winmd"/>

</binaryImageSet>

<dumpType>

Mini

</dumpType>

<hbLogSessionDllStatus>

 

</hbLogSessionDllStatus>

</crash>

 

</crashreport>

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Photoshop crash on launch

New Here ,
Jul 15, 2020

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<?xml version="1.0"?>

<!DOCTYPE AdobeCrashReport SYSTEM "AdobeCrashReporter.dtd">

<crashreport serviceVersion="3.0.2" clientVersion="3.0.2" applicationName="Adobe Photoshop" applicationVersion="21.2.0" build="20200604.r.225" source="Windows-Client" crashType="n/a">

<time year="2020" month="7" day="15" hour="16" minute="34" second="21" timeoffset="60" timezone="Paris, Madrid (heure d’été)"/>

<user guid="9bca4b3e-c18d-4301-9181-131fa637f385"/>

<system platform="Windows 10 Pro" osversion="10.0" osbuild="19041" applicationlanguage="fr-fr" userlanguage="fr-FR" oslanguage="fr-FR" ram="16319" machine="AMD Ryzen 5 2600X Six-Core Processor" model="AMD64 Family 23 Model 8 Stepping 2" cpuCount="12" cpuType="8664" cpuFreq="3800 MHz"/>

<gpu>

<gpuinfo availability="Running/Full Power" adapterCompatibility="NVIDIA" adapterRAM="4095 MB" caption="NVIDIA GeForce RTX 2060 SUPER" description="NVIDIA GeForce RTX 2060 SUPER" driverDate="20200705000000.000000-000" driverVersion="27.21.14.5167" videoModeDescription="1920 x 1080 x 4294967296 couleurs" pnpDeviceID="PCI&#92;VEN_10DE&#38;DEV_1F06&#38;SUBSYS_3FED1458&#38;REV_A1&#92;4&#38;1DA95F35&#38;0&#38;0019" installedDisplayDrivers="nvldumdx.dll"/>

</gpu>

<crash exception="EXCEPTION_ACCESS_VIOLATION" exceptionCode="0xc0000005" instruction="0x0000000000000000">

<backtrace crashedThread="0">

<thread index="0">

<stackStatement index="1" address="0x00007FFF42A16C14" symbolname="napi_retain_debugger_session"/>

<stackStatement index="2" address="0x00007FFF42A12151" symbolname="napi_retain_debugger_session"/>

<stackStatement index="3" address="0x00007FFF429DC5AD" symbolname="napi_retain_debugger_session"/>

<stackStatement index="4" address="0x00007FFF42A893FC" symbolname="napi_retain_debugger_session"/>

<stackStatement index="5" address="0x00007FFF42A95690" symbolname="napi_retain_debugger_session"/>

<stackStatement index="6" address="0x00007FFF42A9229F" symbolname="napi_retain_debugger_session"/>

<stackStatement index="7" address="0x00007FFF42A861C3" symbolname="napi_retain_debugger_session"/>

<stackStatement index="8" address="0x00007FFF42A84464" symbolname="napi_retain_debugger_session"/>

<stackStatement index="9" address="0x00007FFF42AC7054" symbolname="napi_retain_debugger_session"/>

<stackStatement index="10" address="0x00007FFF43372CFF" symbolname="CrashForExceptionInNonABICompliantCodeRange"/>

<stackStatement index="11" address="0x00007FFF42E5EA2D" symbolname="CrashForExceptionInNonABICompliantCodeRange"/>

<stackStatement index="12" address="0x0000034DC90D1873" symbolname="unknown"/>

</thread>

</backtrace>

<registerSet>

<register name="RAX" value="0x0000000000000000"/>

<register name="RBX" value="0x00007FFF43A430E0"/>

<register name="RCX" value="0x0000000000002012"/>

<register name="RDX" value="0x0000000102AF8308"/>

<register name="RSI" value="0x0000000000000001"/>

<register name="RDI" value="0x0000000102AF8588"/>

<register name="RSP" value="0x0000000102AF82E8"/>

<register name="RBP" value="0x0000000102AF8680"/>

<register name="RIP" value="0x0000000000000000"/>

<register name="EFL" value="0x0000000000010246"/>

<register name="LastExceptionToRip" value="0x0000000000000000"/>

<register name="LastExceptionFromRip" value="0x0000000000000000"/>

</registerSet>

 

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<binaryImage start="0x00007FFF62B30000" end="0x00007FFF62CEB000" path="mfplat.dll"/>

<binaryImage start="0x00007FFF64DF0000" end="0x00007FFF64E20000" path="RTWorkQ.dll"/>

<binaryImage start="0x00007FFF69020000" end="0x00007FFF6904E000" path="adobe\Bib.dll"/>

<binaryImage start="0x00007FFF689E0000" end="0x00007FFF68A10000" path="adobe\BIBUtils.dll"/>

<binaryImage start="0x00007FFF5FD40000" end="0x00007FFF5FDB5000" path="adobe\AdobeSVGAGM.dll"/>

<binaryImage start="0x0000000050FF0000" end="0x00000000513EF000" path="adobe\SVGRE.dll"/>

<binaryImage start="0x00007FFF463B0000" end="0x00007FFF46569000" path="adobe\ACE.dll"/>

<binaryImage start="0x00007FFF413B0000" end="0x00007FFF41851000" path="adobe\AGM.dll"/>

<binaryImage start="0x00007FFF89DD0000" end="0x00007FFF8A237000" path="setupapi.dll"/>

<binaryImage start="0x00007FFF45590000" end="0x00007FFF459BC000" path="adobe\CoolType.dll"/>

<binaryImage start="0x0000000050FC0000" end="0x0000000050FE5000" path="adobe\AXE8SharedExpat.dll"/>

<binaryImage start="0x00007FFF66150000" end="0x00007FFF66193000" path="icm32.dll"/>

<binaryImage start="0x00007FFF46220000" end="0x00007FFF463A2000" path="adobe\Spaces.8li"/>

<binaryImage start="0x00007FFF18CC0000" end="0x00007FFF1F585000" path="adobe\libcef.dll"/>

<binaryImage start="0x00007FFF87840000" end="0x00007FFF8784D000" path="hid.dll"/>

<binaryImage start="0x00007FFF71440000" end="0x00007FFF71459000" path="usp10.dll"/>

<binaryImage start="0x00007FFF546A0000" end="0x00007FFF5477A000" path="adobe\chrome_elf.dll"/>

<binaryImage start="0x00007FFF7B850000" end="0x00007FFF7BA3D000" path="urlmon.dll"/>

<binaryImage start="0x00007FFF74AD0000" end="0x00007FFF74B21000" path="cryptui.dll"/>

<binaryImage start="0x00007FFF80C50000" end="0x00007FFF80E1D000" path="d3d9.dll"/>

<binaryImage start="0x00007FFF71410000" end="0x00007FFF71434000" path="dxva2.dll"/>

<binaryImage start="0x00007FFF88400000" end="0x00007FFF8840C000" path="netutils.dll"/>

<binaryImage start="0x00007FFF820C0000" end="0x00007FFF820D9000" path="samcli.dll"/>

<binaryImage start="0x00007FFF40BA0000" end="0x00007FFF413A3000" path="adobe\ScriptingSupport.8li"/>

<binaryImage start="0x00007FFF87D50000" end="0x00007FFF87DAA000" path="winsta.dll"/>

<binaryImage start="0x00007FFF64810000" end="0x00007FFF6485A000" path="adobe\winrtsupport.dll"/>

<binaryImage start="0x00007FFF64D10000" end="0x00007FFF64D4B000" path="rometadata.dll"/>

<binaryImage start="0x00007FFF81450000" end="0x00007FFF81BE1000" path="OneCoreUAPCommonProxyStub.dll"/>

<binaryImage start="0x00007FFF7E7C0000" end="0x00007FFF7E866000" path="StructuredQuery.dll"/>

<binaryImage start="0x00007FFF73A00000" end="0x00007FFF73B46000" path="Windows.StateRepositoryPS.dll"/>

<binaryImage start="0x00007FFF832E0000" end="0x00007FFF832FD000" path="nlaapi.dll"/>

<binaryImage start="0x00007FFF72B70000" end="0x00007FFF72C36000" path="Windows.Storage.Search.dll"/>

<binaryImage start="0x00007FFF68FF0000" end="0x00007FFF69018000" path="mssprxy.dll"/>

<binaryImage start="0x00007FFF835B0000" end="0x00007FFF83635000" path="MMDevAPI.dll"/>

<binaryImage start="0x00007FFF88CE0000" end="0x00007FFF88D0C000" path="devobj.dll"/>

<binaryImage start="0x00007FFF761D0000" end="0x00007FFF7631C000" path="Windows.UI.dll"/>

<binaryImage start="0x00007FFF83A50000" end="0x00007FFF83AF1000" path="WindowManagementAPI.dll"/>

<binaryImage start="0x00007FFF76070000" end="0x00007FFF761C2000" path="InputHost.dll"/>

<binaryImage start="0x00007FFF67E00000" end="0x00007FFF67E24000" path="edputil.dll"/>

<binaryImage start="0x00007FFF6C830000" end="0x00007FFF6C8D9000" path="twinapi.dll"/>

<binaryImage start="0x00007FFF88D30000" end="0x00007FFF88DD2000" path="sxs.dll"/>

<binaryImage start="0x00007FFF789A0000" end="0x00007FFF78AA2000" path="nvldumdx.dll"/>

<binaryImage start="0x00007FFF83140000" end="0x00007FFF83171000" path="cryptnet.dll"/>

<binaryImage start="0x00007FFF89070000" end="0x00007FFF890D0000" path="wintrust.dll"/>

<binaryImage start="0x00007FFF89A30000" end="0x00007FFF89A4D000" path="imagehlp.dll"/>

<binaryImage start="0x00007FFF88040000" end="0x00007FFF88074000" path="rsaenh.dll"/>

<binaryImage start="0x00007FFF296B0000" end="0x00007FFF2C08B000" path="nvwgf2umx.dll"/>

<binaryImage start="0x00007FFF80ED0000" end="0x00007FFF80F0B000" path="DXCore.dll"/>

<binaryImage start="0x00007FFF3FFE0000" end="0x00007FFF4022D000" path="adobe\aif.dll"/>

<binaryImage start="0x00007FFF3B380000" end="0x00007FFF3DBC5000" path="nvoglv64.dll"/>

<binaryImage start="0x00007FFF66A20000" end="0x00007FFF66C2B000" path="msxml3.dll"/>

<binaryImage start="0x00007FFF37620000" end="0x00007FFF3764A000" path="D3DSCache.dll"/>

<binaryImage start="0x00007FFF62870000" end="0x00007FFF62B26000" path="adobe\IMSLib.dll"/>

<binaryImage start="0x00007FFF87850000" end="0x00007FFF87873000" path="gpapi.dll"/>

<binaryImage start="0x00000197FC110000" end="0x00000197FC1D9000" path="Windows.ApplicationModel.winmd"/>

</binaryImageSet>

<dumpType>

Mini

</dumpType>

<hbLogSessionDllStatus>

 

</hbLogSessionDllStatus>

</crash>

 

</crashreport>

Topics

Bug, Crash or freeze, Windows

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