Highlighted

Photoshop Crash on launch

New Here ,
Aug 19, 2020

Copy link to clipboard

Copied

Every time I open Photoshop, it freezes on launch showing "'Loading Halide Bottlenecks..."

 

I cannot find any folder at this path: ~/Library/Preferences/Adobe/Photoshop <version year>/Settings/

 

The copy I recieved of Adobe Photoshop was given to me by my school so I'm not sure how it was installed on my computer.

Topics

Bug, Crash or freeze, Mac, Problem or error

Views

27

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more

Photoshop Crash on launch

New Here ,
Aug 19, 2020

Copy link to clipboard

Copied

Every time I open Photoshop, it freezes on launch showing "'Loading Halide Bottlenecks..."

 

I cannot find any folder at this path: ~/Library/Preferences/Adobe/Photoshop <version year>/Settings/

 

The copy I recieved of Adobe Photoshop was given to me by my school so I'm not sure how it was installed on my computer.

Topics

Bug, Crash or freeze, Mac, Problem or error

Views

28

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Adobe Community Professional ,
Aug 19, 2020

Copy link to clipboard

Copied

Hi,

Have you been trying to remove custom preset files as described on:
https://helpx.adobe.com/au/photoshop/kb/freeze-on-launch.html


If you're on Mac, here is a link covering how to access the folder that is hidden by default.

https://helpx.adobe.com/au/x-productkb/global/access-hidden-user-library-files.html

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...