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Photoshop crash

New Here ,
Sep 16, 2020

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Hi there! So I just bought creative cloud a few days ago, and I want to use the photoshop, but after I opened it  it's freeze down, and just simple crash or I've got blue screen. Other programmes like Illsutrator are working in proper way. Maybe the latest update for Ps is the reason. Own experience anybody?

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Crash or freeze, Problem or error

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Photoshop crash

New Here ,
Sep 16, 2020

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Hi there! So I just bought creative cloud a few days ago, and I want to use the photoshop, but after I opened it  it's freeze down, and just simple crash or I've got blue screen. Other programmes like Illsutrator are working in proper way. Maybe the latest update for Ps is the reason. Own experience anybody?

Topics

Crash or freeze, Problem or error

Views

55

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Sep 16, 2020 0
Adobe Community Professional ,
Sep 16, 2020

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Hi

What operating system are you using and what kind of GPU do you have, have you tried updating the driver for the GPU from the manufactures website, it will be either Intel, AMD or Nvidia

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Sep 16, 2020 2
New Here ,
Sep 16, 2020

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Hi,

Yes I updated my driver  and my OS is Windows 10 64bits. By the way I using a Gtx 1050. But now I installed a latest version of the photoshop and now it is working so my problem is gone for now. But thanks for your help.

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Sep 16, 2020 0