Photoshop crashes after loading in a few seconds

New Here ,
Apr 14, 2021 Apr 14, 2021

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On a brand new machine (Ryzen 7 3600x 32GB mem 1 TB NVMe Win 10.

 

Installed PS and it seemed OK at first, Then after a few days wouldn't load.

Deleted Pref file - no luck

Uninstalled PS and reinstalled 

 

Now it wil lload normally, but after about 10 seconds it just disappears - no error mesg - just gone.

 

I did and integrity check on the drive and it tests fine.

 

Like I said this machine is a new build and no other issues are comming up - Just PS.

 

Any ideas?

 

Kerry

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Crash or freeze, Problem or error

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Explorer ,
Apr 14, 2021 Apr 14, 2021

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Update to 23.2.1 yesterday. Try to open bmp file today.  Photoshop quickly freezes.  Won't do anything.  Have to "end task" to close.  I have old i7 Intel machine.

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Explorer ,
Apr 14, 2021 Apr 14, 2021

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should have been 22.3.1

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New Here ,
Apr 14, 2021 Apr 14, 2021

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Hello Adobe Team,

updated all Cloud Programms yesterday, PS 2021 doesn´t start, after few seconds it crashes.

The old version 2020 runs stable.

???? What is going on with Adobe????

Iris

 

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Most Valuable Participant ,
Apr 14, 2021 Apr 14, 2021

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Are there any Windows 10 crash reports for Photoshop Stopped working. Use Windows 10 reliability history viewer to look for them.

PS2020 Crash.jpg

JJMack

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