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Photoshop Crashes every time I try and open a file, of any type. (2018 iMac running Mojave)

New Here ,
Aug 03, 2020

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Photoshop seems to crash every time i try and open any files. It opens fine by itself but as soon as i try and click on a jpg, png, any type of file, it crashes and shuts down

I have created a new window within Photoshop and embedded the files i need within that window, but when i save it crashes. I have tried reinstalling 5 times, deleted preferences, resarted to avail. I have a 2018 iMac pro running Mojave, my machine is more than capable of handling any programs. If anyone has a fix please let me know. 

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Crash or freeze, Mac, Problem or error

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Photoshop Crashes every time I try and open a file, of any type. (2018 iMac running Mojave)

New Here ,
Aug 03, 2020

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Photoshop seems to crash every time i try and open any files. It opens fine by itself but as soon as i try and click on a jpg, png, any type of file, it crashes and shuts down

I have created a new window within Photoshop and embedded the files i need within that window, but when i save it crashes. I have tried reinstalling 5 times, deleted preferences, resarted to avail. I have a 2018 iMac pro running Mojave, my machine is more than capable of handling any programs. If anyone has a fix please let me know. 

Topics

Crash or freeze, Mac, Problem or error

Views

19

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nikunj.m LATEST
Adobe Employee ,
Aug 04, 2020

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Hi there,

 

We're sorry about the trouble with Photoshop. Would you mind sharing the version of Photoshop you are using?

 

You can try disabling the option to Use Graphics Processor from Photoshop by going to the Preferences, then Performance. Once done, quit and relaunch Photoshop to check if it helps.

 

Let us know if it helps!

Regards,

Nikunj

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