Photoshop Crashes Mac Big Sur

New Here ,
Jun 05, 2021 Jun 05, 2021

Copy link to clipboard

Copied

Completely reinstalled Photoshop, Lightroom and Bridge

Running Mac OS Big Sur, v 11.4 

Photoshop 22.4.1

Photoshop continues to crash my OS requiring a reboot. Crash report submitted here. 

This problem is making Photoshop unusable.

Greg Buffone

(Personal email address removed by moderator)

Crash report on restarting system:

panic(cpu 2 caller 0xffffff801c1f9a25): userspace watchdog timeout: no successful checkins from com.apple.logd in 120 seconds
service returned not alive with context : unresponsive dispatch queue(s): com.apple.firehose.io-wl 
service: com.apple.logd, total successful checkins since wake (760 seconds ago): 65, last successful checkin: 120 seconds ago
service: com.apple.WindowServer, total successful checkins since wake (760 seconds ago): 67, last successful checkin: 100 seconds ago
 
Backtrace (CPU 2), Frame : Return Address
0xffffffb097ee3670 : 0xffffff8018e8e0dd 
0xffffffb097ee36c0 : 0xffffff8018fd4f33 
0xffffffb097ee3700 : 0xffffff8018fc552a 
0xffffffb097ee3750 : 0xffffff8018e32a2f 
0xffffffb097ee3770 : 0xffffff8018e8d8fd 
0xffffffb097ee3890 : 0xffffff8018e8dbf3 
0xffffffb097ee3900 : 0xffffff801969d884 
0xffffffb097ee3970 : 0xffffff801c1f9a25 
0xffffffb097ee3980 : 0xffffff801c1f9660 
0xffffffb097ee39a0 : 0xffffff801961e13e 
0xffffffb097ee39f0 : 0xffffff801c1f8a34 
0xffffffb097ee3b20 : 0xffffff801962837b 
0xffffffb097ee3c80 : 0xffffff8018f80961 
0xffffffb097ee3d90 : 0xffffff8018e9375d 
0xffffffb097ee3e00 : 0xffffff8018e69cf5 
0xffffffb097ee3e60 : 0xffffff8018e81312 
0xffffffb097ee3ef0 : 0xffffff8018fa982d 
0xffffffb097ee3fa0 : 0xffffff8018e33216 
      Kernel Extensions in backtrace:
         com.apple.driver.watchdog(1.0)[C29AFC04-7113-39AA-80DF-00F4DDAD0F46]@0xffffff801c1f7000->0xffffff801c1f9fff
 
Process name corresponding to current thread: watchdogd
 
Mac OS version:
20F71
 
Kernel version:
Darwin Kernel Version 20.5.0: Sat May  8 05:10:33 PDT 2021; root:xnu-7195.121.3~9/RELEASE_X86_64
Kernel UUID: 52A1E876-863E-38E3-AC80-09BBAB13B752
KernelCache slide: 0x0000000018c00000
KernelCache base:  0xffffff8018e00000
Kernel slide:      0x0000000018c10000
Kernel text base:  0xffffff8018e10000
__HIB  text base: 0xffffff8018d00000
System model name: iMac17,1 (Mac-DB15BD556843C820)
System shutdown begun: NO
Panic diags file available: YES (0x0)
Hibernation exit count: 0
 
System uptime in nanoseconds: 6755873400729
Last Sleep:           absolute           base_tsc          base_nano
  Uptime  : 0x00000624f96f2a48
  Sleep   : 0x0000057176584989 0x0000000063c5942c 0x00000563789c1daa
  Wake    : 0x000005717de0d71e 0x0000000063d4848e 0x000005717cdce560
last started kext at 5996807976507: @filesystems.msdosfs 1.10 (addr 0xffffff7fb46ad000, size 57344)
loaded kexts:
@filesystems.msdosfs 1.10
@filesystems.smbfs 3.6
>!ATopCaseHIDEventDriver 4050.1
>!APlatformEnabler 2.7.0d0
>AGPM 122.1
>X86PlatformShim 1.0.0
@fileutil 20.036.15
>AudioAUUC 1.70
>!AMikeyHIDDriver 131
@filesystems.autofs 3.0
>!AUpstreamUserClient 3.6.8
>!AHDAHardwareConfigDriver 283.15
@kext.AMDFramebuffer 4.0.5
>!AHDA 283.15
>!AMikeyDriver 283.15
@kext.AMDRadeonX4000 4.0.5
@kext.AMDRadeonServiceManager 4.0.5
>!AFIVRDriver 4.1.0
>!A!ISKLGraphics 16.0.4
>AGDCBacklightControl 6.3.3
>!ABacklight 180.3
>!A!IPCHPMC 2.0.1
>!ASMCLMU 212
>!AGraphicsDevicePolicy 6.3.3
>!AThunderboltIP 4.0.3
@AGDCPluginDisplayMetrics 6.3.3
>ACPI_SMC_PlatformPlugin 1.0.0
>pmtelemetry 1
|IOUserEthernet 1.0.1
>usb.!UUserHCI 1
|IO!BSerialManager 8.0.5d7
@DonT_Steal_Mac_OS_X 7.0.0
>!AHV 1
>!ADiskImages2 1
>!AMCCSControl 1.14
>!A!ISKLGraphicsFramebuffer 16.0.4
|Broadcom!B20703USBTransport 8.0.5d7
@kext.AMD7000!C 4.0.5
>!A!ISlowAdaptiveClocking 4.0.0
>eficheck 1
|SCSITaskUserClient 436.121.1
|IO!BUSBDFU 8.0.5d7
>!AFileSystemDriver 3.0.1
@filesystems.tmpfs 1
@filesystems.hfs.kext 556.100.11
@BootCache 40
@!AFSCompression.!AFSCompressionTypeZlib 1.0.0
@!AFSCompression.!AFSCompressionTypeDataless 1.0.0d1
@filesystems.apfs 1677.120.9
>!ASDXC 1.9.0
|!ABCM5701Ethernet 11.0.0
>AirPort.BrcmNIC 1400.1.1
>!AAHCIPort 346.100.2
@private.KextAudit 1.0
>!AACPIButtons 6.1
>!ARTC 2.0
>!ASMBIOS 2.1
>!AACPIEC 6.1
>!AAPIC 1.7
@!ASystemPolicy 2.0.0
@nke.applicationfirewall 311
|IOKitRegistryCompatibility 1
|EndpointSecurity 1
>!AHIDKeyboard 224
>!AMultitouchDriver 4440.3
>!AInputDeviceSupport 4400.35
>!AHS!BDriver 4050.1
>IO!BHIDDriver 8.0.5d7
@kext.triggers 1.0
>DspFuncLib 283.15
@kext.OSvKernDSPLib 529
@kext.AMDRadeonX4030HWLibs 1.0
@kext.AMDRadeonX4000HWServices 4.0.5
>!ABacklightExpert 1.1.0
|IONDRVSupport 585.1
>!AGraphicsControl 6.3.3
>!AThunderboltEDMSink 5.0.3
>IOPlatformPluginLegacy 1.0.0
>X86PlatformPlugin 1.0.0
>IOPlatformPlugin!F 6.0.0d8
|IOSerial!F 11
|IOAVB!F 940.4
@plugin.IOgPTPPlugin 985.2
|IOEthernetAVB!C 1.1.0
>!UAudio 405.39
>!ASMBus!C 1.0.18d1
@!AGPUWrangler 6.3.3
>!AHDA!C 283.15
|IOHDA!F 283.15
|IOAudio!F 300.6.1
@vecLib.kext 1.2.0
|IOAccelerator!F2 442.9
|Broadcom!BHost!CUSBTransport 8.0.5d7
|IO!BHost!CUSBTransport 8.0.5d7
|IO!BHost!CTransport 8.0.5d7
@kext.AMDSupport 4.0.5
@!AGraphicsDeviceControl 6.3.3
|IOGraphics!F 585.1
>!ASMBusPCI 1.0.14d1
|IOSlowAdaptiveClocking!F 1.0.0
>usb.IOUSBHostHIDDevice 1.2
>usb.!UHub 1.2
>usb.cdc 5.0.0
>usb.networking 5.0.0
>usb.!UHostCompositeDevice 1.2
>!AThunderboltDPOutAdapter 8.1.4
>!AThunderboltDPInAdapter 8.1.4
>!AThunderboltDPAdapter!F 8.1.4
>!AThunderboltPCIDownAdapter 4.1.1
>!ABSDKextStarter 3
|IOSurface 290.8.1
@filesystems.hfs.encodings.kext 1
|IOAHCIBlock!S 332
>!AXsanScheme 3
>!AThunderboltNHI 7.2.8
|IOThunderbolt!F 9.3.2
|IONVMe!F 2.1.0
|IO80211!F 1200.12.2b1
|IOSkywalk!F 1
>mDNSOffloadUserClient 1.0.1b8
>corecapture 1.0.4
>!A!ILpssI2C 3.0.60
|IOAHCI!F 294.100.1
>usb.!UHostPacketFilter 1.0
|IOUSB!F 900.4.2
>!A!ILpssGspi 3.0.60
>usb.!UXHCIPCI 1.2
>usb.!UXHCI 1.2
>!AEFINVRAM 2.1
>!AEFIRuntime 2.1
|IOSMBus!F 1.1
|IOHID!F 2.0.0
$!AImage4 3.0.0
|IOTimeSync!F 985.2
|IONetworking!F 3.4
>DiskImages 493.0.0
|IO!B!F 8.0.5d7
|IOReport!F 47
|IO!BPacketLogger 8.0.5d7
$quarantine 4
$sandbox 300.0
@kext.!AMatch 1.0.0d1
|CoreAnalytics!F 1
>!ASSE 1.0
>!AKeyStore 2
>!UTDM 511.120.2
|IOUSBMass!SDriver 184.121.1
|IOSCSIBlockCommandsDevice 436.121.1
|IO!S!F 2.1
|IOSCSIArchitectureModel!F 436.121.1
>!AMobileFileIntegrity 1.0.5
@kext.CoreTrust 1
>!AFDEKeyStore 28.30
>!AEffaceable!S 1.0
>!ACredentialManager 1.0
>KernelRelayHost 1
|IOUSBHost!F 1.2
>!UHostMergeProperties 1.2
>usb.!UCommon 1.0
>!ABusPower!C 1.0
>!ASEPManager 1.0.1
>IOSlaveProcessor 1
>!AACPIPlatform 6.1
>!ASMC 3.1.9
|IOPCI!F 2.9
|IOACPI!F 1.4
>watchdog 1
@kec.pthread 1
@kec.corecrypto 11.1
@kec.Libm 1
 
 
TOPICS
Crash or freeze, Mac, Problem or error

Views

212

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Community Professional ,
Jun 06, 2021 Jun 06, 2021

Copy link to clipboard

Copied

LATEST

»Photoshop continues to crash my OS requiring a reboot«

No, it does not. 

Photoshop can make the demands on another component (drivers, hardware, …) that reveal a flaw in those that causes the OS to crash but Photoshop does not crash the OS. 

This distinction may seem academic but it is relevant here. 

 

Does turning off »Use Graphics Processor« in the Performance Preferences (Photoshop > Preferences > Performance > Graphic Processor Settings) and restarting Photoshop have any bearing on the issue? 

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines