Photoshop Crashes When Opening Images

[IlikePI3141592]

Hi all,

I just installed Photoshop CS5. The program loads fine but when I try to open an image to edit it just crashes. I’ve tried all kinds of image formats and all of them cause Photoshop to crash. I get a message saying “Photoshop CS5 Has Stopped Working” and the only option is to close the application (I have attached the image). I’m running Windows 7 64-bit, I have installed the patch and updated my GPU driver. My computer far exceeds the minimum requirements for Photoshop. Could someone help me?

Thanks in advance!

[Guest]

Look in windows 7 event viewer and post the results here. Windows 7 Event viewer will give details.

[IlikePI3141592]

Faulting application name: Photoshop.exe, version: 12.0.1.0, time stamp: 0x4c255ce6

Faulting module name: nvoglv64.DLL, version: 8.17.12.5896, time stamp: 0x4c378ebb

Exception code: 0xc0000005

[Guest · Accepted solution]

That is a Nvidia Dll. You did go to the Nvidia site and downloaded from there, correct?

Best bet is to re-download the driver again.

Go to this website and download the free driver sweeper for Nvidia. Install it on your computer

http://www.guru3d.com/category/driversweeper/

Remove the Nvidia Drivers and reboot in the safe mode.

Run the driver sweeper in the safe mode then reboot in the normal mode

Re-install the nvidia drivers and reboot.

See if that fixes the problem.

[IlikePI3141592]

IT worked!!!!

Thanks a million!!!!

[Guest]